Continuum Home Health Clinical Scheduler

Job Profile Summary

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience.

Seasoned individual contributor. Works under limited supervision for routine situations. Provides assistance and training to lower level employees. Problems are typically non-routine and require analysis to understand. Makes minor adjustments to working methods and independently develops solutions to problems. Explains practices, procedures and policies to reach agreement with others outside of the Job Area.

Education:

High School Graduate or equivalent required, Associates Degree in a related field preferred.

Experience:

Internal Candidates:
Demonstrated proficiency in the duties of the Access Associate Senior role.

External Candidates: 3 years' experience in a clinical setting (hospital, surgery center or ambulatory clinic) in an administrative or clinical role required.

License/Certification:
None required. Certified Healthcare Access Associate (CHAA) preferred.

Other

Skills:

Proficient communication skills across spoken and written domains. Ade