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Senior Customer Experience & Lead
Job in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listed on 2026-03-01
Listing for:
Commonwealth of VA Careers
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
A prominent educational institution in Charlottesville, VA, seeks a Senior Service Experience Associate. The role involves supporting customer inquiries, curating knowledge articles, and collaborating with various functional units. Candidates should possess a high school diploma, six years of relevant experience, and familiarity with CRM tools. The position offers a starting pay rate of $27.88 per hour, with a focus on service excellence and teamwork.
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Position Requirements
10+ Years
work experience
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