Police Records Specialist
Listed on 2026-01-30
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Administrative/Clerical
Clerical, Government Administration -
Government
Government Administration
Benefits
The preferred hiring range for this position is between $22.10 - $26.07 ($45,968 - $54,225.60 Annually). Starting offer is based on applicable education, experience, and internal equity. This is a full-time, non-exempt position which provides excellent benefits including 13 paid holidays plus 1 floating holiday, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, City’s retirement options, gym membership reimbursement, and continuing education/training opportunities.
- For a general summary of benefits offered by the City
, please click the benefits tab on this posting, or visit the City of Charlottesville Employee Benefits page (text only). - The City of Charlottesville manages its own retirement system and does not participate in VRS; however, the City has a Portability Agreement with VRS and there are certain provisions that must be met. If questions pertaining to the Portability Agreement, please contact the City's Benefits Administrator at .
This is a 24-hour operation which requires shift work and scheduling flexibility.
OverviewAs a Police Records Specialist, you will be responsible for handling skilled clerical tasks such as data entry, processing and records filing. The incumbent will act as the go-to person for police references, answering phone and in-person inquiries, handling non-emergency radio messages, and performs other related work as required. Work is performed under general supervision. The sworn personnel rely on Police Records Specialist's to provide accurate records and information that will help them achieve the police department's objectives, which include Prevention of Crime, Deterrence of Crime, Apprehension of Offenders, Recovery and Return of Property, Maintenance of Order.
Responsibilities- Provides exceptional customer service to police personnel and citizens.
- Acts as a receptionist and police information person.
- Answers telephone inquiries relating to general departmental and City information as well as police procedures and policies.
- Relays and dispatches messages by radio and teletype as required to communicate with and respond to officers.
- Assists officers as requested, or “walk-in” individuals as needed by contacting appropriate social and community services to arrange for shelter, assistance or whatever can be provided by distressed, dislocated or victimized citizens.
- Operates Virginia State Police VCIN teletype system; files hard copies of records after computer entry has been done and checked.
- Enters and verifies a variety of reports and records in the police computerized records management system.
- Types, copies, distributes, files, and cross references a variety of police documents and reports.
- Inputs records from previous shift’s activities and prepares file of latest information for handling by oncoming shift Sergeant.
- Expunges and purges records according to court order.
- Retrieves, assembles, and analyzes data in preparation of the generation of specialized reports.
- Runs “Outstanding Arrest Warrant Checks” as appropriate and locates the actual warrant, including contacting bailiff of individuals against whom warrants are outstanding.
- Codes and inputs warrants/protective orders based on order of importance, and codes reports for computerized and manual filing systems.
- Prepares/mails letters to individuals notifying them of outstanding warrants.
- Registers taxicab drivers per City ordinance.
- Reviews court dockets and ensures necessary paperwork is forwarded to the appropriate court.
- Receives, verifies, and deposits money received from the public (check, cash, and credit card) for copies of police reports and fingerprinting services to the Treasurer's Office.
- Checks forms, records, reports, applications and other materials for accuracy, completeness and conformity in accordance with established procedures.
- Assists with cleanliness and order of records spaces and associated facilities.
- Processes incoming, outgoing, and intradepartmental mail.
- Maintains the highest degree of confidentiality and sensitivity with classified and delicate police information.
- Responsible for appropriate use and maintenance of City…
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