Dispatcher, Transportation

Job Title:

Equipment Dispatch Manager Job Description

As an Equipment Dispatch Manager, you will be responsible for managing a team of drivers to ensure the prompt receipt and delivery of equipment to customers. This role involves overseeing the application of Department of Transportation (Use the "Apply for this Job" box below). managing schedules, and supporting customer service and sales goals within the business unit. The position requires physical activity, including bending, squatting, and lifting 50 pounds or more, and may involve working both indoors and outdoors.

• Directly manage employees responsible for picking up and delivering equipment.
• Train team members on assigned duties and ensure team safety and performance.
• Coordinate and ensure timely and accurate dispatch of rental equipment and tools.
• Create and monitor driver schedules and equipment delivery and receipt schedules.
• Review daily and weekly driver logs in accordance with company and DOT standards.
• Perform daily truck inspections according to company and DOT standards.
• Work closely with other store locations to meet equipment needs.
• Handle customer complaints professionally to resolve issues satisfactorily.
• Report problems to supervisors and follow up to ensure resolution.
• Provide feedback to Counter and Service Departments on equipment delivery and receipt.
• Follow Standard Operating Procedures.

• High School Diploma or GED
• 2+ years of experience with construction/industrial equipment
• Knowledge of DOT Federal Motor Carrier Safety Regulations

• Customer Service and dispatch training
• Working knowledge of the delivery area
• Effective communication skills

Join a leader in the equipment rental industry that continuously advances customer service, community involvement, and environmental responsibility. Enjoy comprehensive benefits including medical, dental, and vision insurance, a 401k plan, and paid time off. Benefit from profit-sharing bonuses, paid holidays, and participation in an interactive program that rewards involvement in health and online challenges. Take advantage of a tool and steel toe allowance.

Build your career in a company where leadership started from entry-level roles.

Work both outside on construction sites and inside in a service space at a large Sunbelt Scaffolding location. The environment includes a vast open yard facility and a large two-story indoor facility with break rooms, water coolers, and vending machines.

This is a Contract to Hire position based out of Charlotte, NC.

The pay range for this position is $25.00 - $35.36/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Charlotte, NC.

This position is anticipated to close on Feb 6, 2026.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges.

Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.