Supply Chain Coordinator​/Specialist

Overview

The Fountain Group, a national staffing firm, is seeking a Supply Chain Coordinator for a prominent client.

Location:

Charlotte, NC 28216. Pay: $28/hr this is a 4-month assignment on W2 with a possibility for extension based on performance and budget.

• Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and obtain authorization from key stakeholders.
• Provide payment status to carriers and give feedback on aging invoices.
• Review planned shipments for company plants from pickup to delivery and resolve problems for plants and carriers’ partners around appointment setting, contact information, rating, missed pickups, and missed deliveries.
• Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.
• Track & trace shipments, manage and report on various measurables in the TMS including carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
• Maintain TMS data integrity, perform error corrections, update templates, manage rates and carriers within the TMS, and perform other administrative functions within the TMS.
• Assist in executing and communicating carrier scorecard data results for the carriers.
• Maintain location database (Plants, Customers, Carriers, Suppliers).
• Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and conduct research as needed.
• Provide TMS training to new Masonite carriers and site users; develop and maintain SOPs related to TMS training; assist in TMS implementation.
• Other duties as assigned.

• Associates degree; or 3 years post-high school work experience
• Intermediate analytical skills/experience
• Minimum 1 year business analytics experience
• Minimum 1 year freight audit experience
• Minimum 2 years of customer service experience
• Minimum 2 years of Transportation or Load Planning experience
• Intermediate skill level with MS Office; required Excel and Word
• Strong teamwork, communication, and interpersonal skills
• Intermediate PC skills including spreadsheets, word-processing and database management
• Must be results oriented, have a sense of urgency, driven to succeed, have excellent communication skills, and be self-motivated
• Excellent verbal, written, negotiation and organizational skills
• Strong prioritization, planning, and reporting competency

Our company offers contractors a suite of benefits after a qualification period, including health, vision, dental, life, and disability insurance.