Safety Management System; SMS Operations Coordinator

Safety Management System (SMS) Operations Coordinator

Date Opened:
Wednesday, January 07, 2026 12:00 AM | Close Date:
Wednesday, January 21, 2026 12:00 AM | Department:
Aviation Department | Function Risk Management | Salary: $71,878.00 – $89,847.00 (Commensurate with Experience)

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family‑oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our Guiding Principles Include

• Attracting and retaining a skilled and diverse workforce
• Valuing teamwork, openness, accountability, productivity, and employee development
• Providing all customers with courteous, responsive, accessible, and seamless quality services
• Taking initiative to identify, analyze, and solve problems
• Collaborating with stakeholders to make informed decisions

Summary

The SMS Operations Coordinator primarily performs skilled work, including regulatory inspections of airport facilities (including the Air Operations Area), identification of safety hazards, and other duties as assigned under compliance with Title 14 of the Code of Federal Regulations Part 139 (14 CFR Part 139). The Coordinator is responsible for ensuring compliance with all federal, state, and local regulations and enforcing the rules that govern airfield safety.

Must be able to communicate effectively, both orally and written, and assess situations quickly and objectively while determining the proper course of action within established standard operating procedures, while representing CLT in a professional and positive manner.

Essential Duties & Responsibilities

• Under supervision, ensures CLT’s compliance with 14 CFR Part 139, specifically Subpart E – Airport Safety Management System, and overall 14 CFR Part 139 and 49 CFR Part 1542 compliance.
• Conducts inspections of movement and non‑movement areas to ensure compliance with FAA regulations related to airfield safety and CLT’s SMS.
• Assists with SMS‑related projects and frequently formulates comprehensive and concise communications in both oral and written form.
• Assists with training and promotion of CLT’s SMS program.
• Coordinates with stakeholders and internal partners on a regular basis.
• Conducts site visits at facilities around the airport property, follows up on safety incidents, inquiries, and anonymous tips, and generates reports.
• Generates work orders and inspects completed work to ensure satisfactory results.
• Investigates non‑compliance with safety rules and regulations.
• Issues administrative safety violations to employees who violate safety rules in a professional and calm manner, when necessary.
• Supports CLT’s Foreign Object Debris (FOD) Management Program – organizes and leads FOD walks and related program activities.
• Follows complex instructions, establishes and maintains effective working relationships.
• Assists during emergencies and irregular operations as directed.
• Assists other Airport Operations divisions with tasks as needed, and may be assigned to day‑to‑day Airport Operations duties 24/7/365.
• Performs other duties as assigned.

Minimum Qualifications

• High School diploma (or GED equivalent) and five years of related work experience OR
• Associate’s Degree and three years of related work experience OR
• Bachelor’s Degree and one year of related work experience OR
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.

Required Licenses or Certifications

• Valid Driver’s License (Required)
• Non‑Movement Area Driving Certification (Required to be obtained upon hire)
• Movement Area Driving Certification (Required to be obtained within 60 days of hire)
• AAAE ACE SMS or AAAE ACE Operations (Preferred)
• Other relevant Part 139 or Safety Management System Certifications (Preferred)

Knowledge Of

• 14 CFR Part 139 and Safety Management Systems
• Airport and Air Carrier Operations, including relevant FAA and TSA regulations
• SMS Safety Risk…