Customs Brokerage Supervisor

It's more than a job

As a Customs Brokerage Supervisor at Kuehne+Nagel, your job is to optimise logistics to keep our global supply chains running smoothly. But the impact of your work goes beyond that. In fact, your expertise makes both special and ordinary moments possible for people around the world. For example, your work could ensure that a global product launch happens on time—such as ethically sourced beauty and bath products stocked at local stores for your loved one's valued self-care routine.

It’s import and export work, but it’s also so much more than we imagine.

As Customs Brokerage Supervisor in freight forwarding, you will oversee a team to ensure the timely and compliant clearance of goods, acting as a liaison with customs authorities and clients. You will be responsible for minimizing delays, ensuring regulatory adherence, and maintaining high levels of customer satisfaction by managing workflow and client communication.

• Prepare and submit accurate import documentation for customs clearance by ensuring compliance with all relevant customs laws, import regulations, and trade agreements

• Review commercial invoices, bills of lading, and other shipping documents for accuracy and completeness

• Verify tariff classifications, customs values, and duty calculations to ensure correct tariff rates are applied

• Coordinate the clearance of goods through customs and partner government agencies and resolve issues related to customs delays, fines, or discrepancies in documentation

• Work closely with customs authorities to ensure timely release of goods

• Serve as the primary point of contact for clients regarding customs-related inquiries and update the status of their shipments

• Stay up to date on changes in customs laws, regulations, and tariffs to ensure full compliance

• Maintain an understanding of imports, international trade policies, and documentation requirements

• Investigate and resolve issues such as shipment delays, regulatory noncompliance, or discrepancies in documentation

• Maintain accurate records of transactions, correspondence, and customs clearance activities

• You will train and advise team in areas of Customs Brokerage Regulations and monitor staff training needs; identify and develop training objectives

• Conduct regular staff meetings; communicate department goals and expectations

• Bachelor’s degree in International Business, Supply Chain, or related field

• 5+ years of experience in customs brokerage, freight forwarding, or a related logistics field

• Strong understanding of customs regulations, import/export processes, and compliance requirements

• Experience with customs software and proficient in Microsoft Office Suite.

• Excellent communication, problem-solving, and leadership skills.

• Attention to detail and the ability to manage multiple tasks simultaneously

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, a 401k retirement savings plan, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-RT1

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Logistics shapes everyday life – from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life‑saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1‑800‑267‑1326 during the hours of 8:00 am – 5:00 pm EST;
Monday through Friday or via e-mail at:  with the nature of your request. We will answer your inquiry within 24 hours.