AI​/ML Engineer

usada AI/ML Engineer – Contract (Hybrid) – Charlotte, NC

Akkodis is seeking an AI/ML Engineer to automate root cause analysis workflows, reduce incident response times, and collaborate with cross‑functional teams to identify AI use cases for scalable solutions.

• Designing and implementing AI-driven tools to enhance real‑time monitoring, anomaly detection, and root cause analysis.
• Integrating machine‑learning workflows with telemetry data sources such as Splunk, Dynatrace, and Data Lakes.
• Automating root cause analysis (RCA) workflows to reduce Mean Time to Identify (MTTI) and Mean Time to Restore (MTTR).
• Building and fine‑tuning machine‑learning models for anomaly detection, platform restoration, and predictive maintenance.
• Deploying models in production environments using frameworks such as NVIDIA Triton, Tensor Flow, or Kubernetes.
• Developing efficient data pipelines for ingesting and preprocessing logs, metrics, and traces from observability platforms.
• Leveraging vector databases and Retrieval‑Augmented Generation (RAG) techniques for hybrid search and agentic workflows.
• Collaborating with cross‑functional teams to identify AI use cases and translate them into scalable, production‑ready solutions.
• Ensuring continuous integration and delivery (CI/CD) for smooth deployment cycles and modern Dev Ops practices.

• Bachelor’s or master’s degree in computer science, data science, engineering, or a related field.
• Minimum of 3+ years of experience in machine learning, AI model development, and production deployment.
• Strong experience with machine‑learning frameworks such as Tensor Flow, PyTorch, and Lang Chain.
• Expertise in AI/ML tools and platforms for anomaly detection, predictive maintenance, and NLP‑based tools.

$65.00 – $75.00 per hour (rate negotiable based on experience, education, geographic location, and other factors).

• Medical, dental, vision, life insurance, short‑term disability, and additional voluntary benefits.
• EAP program, commuter benefits, and a 401(k) plan.
• Flexibility to choose coverage that meets individual needs.
• Paid leave, including Paid Sick Leave and any other leave required by federal, state, or local law, as well as holiday pay where applicable.

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