Criminal Justice Case Manager; Pretrial Services

Follow your calling, Find your career!!

Please apply by 2/6/2026

Salary Range: $20.71 to $25.89 per hour. This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Criminal Justice Services (CJS) is responsible for promoting improvements in the criminal justice system through interagency cooperation, coordination, and planning. It was formed in 2010 by the Mecklenburg County Manager's Office in response to findings from a Justice & Public Safety Task Force.

Pretrial Services seeks to minimize unnecessary detention by supervising eligible individuals who are likely to appear for future court dates and do not pose a serious risk to the community. We work with people who have been detained and are awaiting a first appearance with a judge. This work results in reduced incarceration rates, fewer racial or economic disparities, and reduced costs for the County.

Individuals who remain in pretrial can maintain employment, remain with family, access treatment, and keep stable housing for themselves and their families.

Provide professional-level case management to ensure compliance with court orders and enhance public safety in the area of responsibility. This position, under general supervision, will provide offenders with the skills necessary to function in the community and not become repeat offenders, through participation in treatment planning and the creation and implementation of a unified case/service plan. May be responsible for pretrial work with accused defendants awaiting case disposition, providing direction about where to receive needed services from community resources.

Duties include linking and arranging services and advocacy.

This position will be located at 715 E 4th St., Charlotte, NC 28202, and the work hours are 8:00 am-5:00 pm.

• Meet with social service/criminal justice involved individuals on a regular basis to monitor, case plan, collect urine analysis, and crisis management.
• Evaluate an individual's immediate circumstances, including environmental situations and availability of services/support.
• Prepare a variety of reports and documents related to the individual's services, progress, and/or other related issues/concerns.
• Monitor an individual's progress on a regular basis via office visits and phone contact.
• Assist individuals in resolving problems related to living problems in home, work, or social environments.

Serve as a resource for internal and external providers.

Serve as a representative of Criminal Justice Services in court, various meetings, workshops, and trainings.

Work as part of an interdisciplinary team to foster inter-agency collaborations and research additional services or programs available to individuals served.

Experience
Minimum two years of directly related experience in case management and/or experience working directly with felony and chronic misdemeanor offenders.

• Bachelor’s degree in criminal justice, public administration, social work or related field.

• Combination of relevant education and relevant experience accepted:
Yes

• Requires a valid North Carolina or South Carolina Driver's License.

• Requires County Driving Privileges.

• Annual Motor Vehicle Record (MVR) check required.

• Case Management Certification preferred.

• Pretrial Services experience preferred.

Knowledge of
Best practices models for treatment of substance use and mental health disorders, person centered/goal oriented planning, recovery model, motivational…