Security System Service Technician

Security System Service Technicians
Charlotte, North Carolina

The Service Technician is responsible for servicing, troubleshooting, and repairing low voltage panels, wiring, and devices for multi-family communities. This role may also involve some programming tasks. The technician will ensure reliable, high-quality customer support and will be pivotal in ensuring the smooth functioning of security systems.

• Services, troubleshoots, and repairs security panels, wiring, and devices.
• Provides reliable, high-quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.

• Must have 3 or more years of experience servicing security systems.
• Experience troubleshooting intrusion systems, CCTV, and access control systems within a residential and/or small business environment.
• Must have a working knowledge to full understanding of local/national codes.
• Must be able to read plans, use a variety of tools, and install panels, boxes, and wiring accordingly.
• Requires knowledge of OSHA and comprehension of national electronic code, state, and local construction codes.
• Must have a valid driver’s license and be able to clear a drug and background screening.

Monday – Friday, 8:00 AM – 5:00 PM

Medical, dental, vision, PTO, and holidays.

$22 per hour.

Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.