Service Technician

Service Technician – Vending and Coffee

Capitol Coffee Systems was founded to do one thing: offer the highest level of service in the office coffee industry. More than 35 years and 3000 customers later, we provide quite a bit more than just the best coffee. We create an atmosphere of teamwork and appreciation by offering killer coffee, beverage and food programs, all with industry‑leading service and support.

So while our product menu has changed over 35 years, our dedication to service never will.

Capitol Coffee Systems is a family‑owned business, which has been servicing the Raleigh/Durham area for over forty years. Our mission is to provide quality products to our customers while maintaining superior customer service.

As a vending and coffee service technician, you work with coffee equipment manufacturers, coffee shops, restaurants, and convenience stores to repair, troubleshoot, install machines, and related equipment. Your responsibilities are to service various coffee, tea and vending machines, after installations, regular inspections and maintenance. You will carry out your duties by assisting in person, through email and over phone assistance.
Must have previous electrical or technical experience!

• Drive a service van or box truck to and from customer locations
• Load and unload vehicle with equipment, parts, and product
• Diagnose and repair all Capitol Coffee equipment, while ensuring all safety protocols are followed
• Obtain signed equipment loan agreement for all installs from each customer and return paperwork to office at the end of shift
• Clean coffee equipment as needed
• Make filter changes and CO₂ tank swaps, as assigned
• Report issues with vehicle to manager and ensure truck is brought in for routine maintenance

• Able to climb into and out of truck cab and back of truck multiple times per shift
• Be on feet throughout the day in customer facilities
• Able to walk, climb, balance, stoop and kneel
• Able to use hand tools such as screwdrivers and crimpers
• Must be able to manipulate hands and arms to work on the inside of machines
• Must be able to safely lift 50‑100 pounds from ground to counter height
• Load and unload equipment with an average weight of 50‑100 pounds. The individual will be required to frequently push/pull a hand cart with up to 200 pounds up to distances of 500 feet
• Abide by company no alcohol/drug use policy
• Able to withstand exposure to outside weather conditions

• Demonstrates exceptional technical skills and knowledge of coffee equipment and vending machines
• Able to maintain company records through use of smart phone, iPad, or laptop computer
• Able to read and comprehend technical manuals
• Able to comprehend technical training and training videos
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Possess excellent interpersonal skills
• Strong oral and written communicator
• Works well as both an individual contributor and as a team member
• Displays ability and willingness to make decisions
• Exhibits sound and accurate judgment
• Professional appearance and demeanor
• Observe safety and security procedures

Must have a valid driver’s license.

• Flexible schedule
• Health, Dental, and Vision insurance
• Health Savings Account
• PTO
• 401K

Capitol Coffee Systems, Inc. provides the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full‑time

Schedule:

7:00 am – 3:30 pm

Pay: $23.00–$26.00 per hour