MEP Technician II

Overview

MEP Technician II is responsible for the day-to-day maintenance and service on the electrical - mechanical systems supporting the Data Center. The ideal candidate will have an extensive background in mechanical, electrical, and plumbing systems, with the ability to troubleshoot, maintain, and repair a wide range of building systems to ensure safe and efficient operations. Educate and train other TierPoint personnel on tasks related to the mechanical-electrical systems and components.

Responsible for facility electrical / mechanical systems, documentation and ongoing service and support.

• Provides high quality, accurate, consistent, and efficient work for internal and external customer service surrounding the Company values
• Adopt and use defined systems, tools, procedures, processes, and standards
• Proactively manage ticket queue for timely request and response completion
• Manage and complete assigned projects and report progress
• Update documentation in a timely and accurate manner
• Perform all daily operational tasks
• Installation and termination of network and communication wiring
• Support and validate power infrastructure and deployment
• Provide remote hands and eyes support for internal or external client issues
• Ensure all aspects of the physical infrastructure are kept clean and orderly
• Perform routine physical inspections for alarm identification and operational issues
• Understand and follow escalation procedures
• Adhere to security procedures and controls
• Follow all safety guidelines and best practices
• In emergency situations, dispatch technicians and or vendors, as needed, in the absence of Management.
• Provide technical guidance to less experienced site personnel.
• Installation and termination of network, access control and communication wiring and components
• Record and maintain power metrics and other related details on a regular basis.
• Installation of new equipment and removal of systems as required
• Assist in the physical installation of computer equipment and components, cable tray, and cabling.
• Other responsibilities as required.

• Significant experience in operating, troubleshooting, repairing and assisting in performance on preventative maintenance of TierPoint's electrical systems and components. These can include but are not limited to:

• Low and medium voltage switch gear, static transfer switches, power distribution units, remote power panels, branch circuits, large or medium voltage diesel generator systems, large UPS systems, building fire alarm / life safety, fire suppression systems and critical infrastructure monitoring systems.
• Install and repair connectivity demarcation units for electrical and telecommunications circuitry.
• Strong knowledge in all aspects of Data Center electrical operations.

• Significant experience supporting HVAC and environmental operations
• Operate, troubleshoot, repair and perform preventative maintenance on TierPoint's mechanical systems and components. These can include but are not limited to: CRAC/CRAH units, condensing coils, rooftop units, chillers, cooling towers, and associated components for HVAC and plumbing systems.
• Strong knowledge in all aspects of Data Center mechanical operations.

• Strong proficiency with the following:

• Exercise flexibility in challenging situations
• Ability to read and analyze blueprints and construction drawings including one line diagrams
• Excellent interpersonal and leadership skills to provide direction to Operations Technicians in absence of Management
• Working knowledge of automated building control systems
• Possesses and applies a broad knowledge of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment. Usually works with limited supervision.

• Strong proficiency with the following:

• Proven proficiency in the operation of 100% uptime data centers, critical facilities environment or industrial power systems

• Exercise flexibility in challenging situations
• Excellent oral and written communication and customer service skills
• Extensive experience with detailed record keeping and data entry accuracy
• Ability to read and analyze blueprints and construction drawings including one-line diagrams
• Working knowledge of automated building control systems
• Possesses and applies a broad knowledge of standards, practices and procedures of installing, testing and operating electrical and mechanical equipment. Usually works with limited supervision.

• 6 + years of technical training or related experience working in a mission critical building…