Scale Service Technician

Join the Scale Service Technician role at Kanawha Scales & Systems, LLC
.

A division of American Scale Company, Kanawha Scales & Systems is a leading provider of industrial weighing solutions in the United States. Our reputation is built upon technical expertise, reliable service and a simple philosophy: take care of our customers and our people.

• Install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
• Perform calibration procedures and adjust settings to meet precision requirements.
• Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
• Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
• Maintain detailed service and calibration records, including certificates and service reports.
• Communicate professionally with clients regarding service requirements, estimates, and technical questions.
• Follow safety protocols when working with heavy equipment and electrical components.
• Ensure all serviced scales meet quality and regulatory standards.
• Track tools, parts, and equipment; replenish supplies as needed.
• Stay updated on industry best practices and scale technology advancements.

• Experience in scale installation, calibration, and repair.
• Strong troubleshooting and diagnostic abilities.
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
• Proficiency with calibration and measurement equipment.
• Excellent communication and customer service skills.
• Physical ability to lift up to 50 lbs and work in varied conditions.
• Valid driver’s license;
  Class B (or
  
  A) CDL is a plus.
• AC/DC, MIG welding experience is a plus.

• High school diploma or equivalent; technical/vocational training preferred.
• 2–3 years of relevant industry experience preferred.

• Health Insurance (Highmark)
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company‑paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement Maternity (12 weeks) and Paternity Leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 401(k) Retirement Plan (4% employer match)
• Paid Time Off (PTO)
• Company‑provided PPE
• Employee discounts on products and services
• Networking and professional development opportunities

• Evening and weekend work
• Working outdoors and in various environmental conditions
• Operating in and around industrial facilities across a wide range of industries
• Interacting with challenging stakeholders
• Performing tasks outside normal office hours, occasionally remotely

This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.

Proof of authorization to work lawfully in the United States is required.

Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

$24/hr – $28/hr

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Automation Machinery Manufacturing