Senior Field Service Mechanic​/Technician - Forklifts & Heavy Machinery

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Join to apply for the Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery role at WMH Solutions

Department: Service

Location: BR01- CHARLOTTE, NC

Description
:
Seize the Opportunity:
As a Senior Technician, You're Not Just Fixing Equipment—You're Powering Industry, Mentoring Talent, &
Driving Excellence.

At WMH (), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA &
AL
—and we’re just getting started.

What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward.

WMH is seeking a Senior Mechanic/Technician to join our elite team. As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment.

Your Mission? To be the driving force behind operational excellence, delivering advanced diagnostics, expert-level repairs, and proactive maintenance that maximizes uptime and efficiency.

Key Responsibilities

• Independence & Field Expertise
  :
  Hit the Road, Own Your Territory, Be the Expert in the Field
• Advanced Diagnostics & Repairs
  :
  Troubleshoot Like a Pro, Fix it Right, The First Time, Own the Fleet
• Lead & Mentor the Next Generation
  :
  Train & Develop Junior Techs, Be a Leader
• Customer Engagement & Service Excellence
  :
  Deliver Outstanding Customer Support, Customer-Focused Communication
• Documentation & Compliance
  :
  Precision Documentation, Safety & Compliance First

The Field
:
Diverse job sites, Weather-ready, Embrace dust and noise.

Power Up
:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs.

Skills, Knowledge and Expertise

• Experience
  : 5+ years as a mechanic/technician in material handling, heavy equipment, or automotive industries
• Technical Expertise
  :
  Advanced knowledge of diesel engines, hydraulics, electrical systems, and industrial machinery
• Certifications
  : ASE Certification (preferred) in brakes, electrical, diesel, and preventative maintenance
• Mechanical & Electrical Skills
  :
  Ability to diagnose, troubleshoot, repair, and maintain complex industrial equipment
• Industry Knowledge
  :
  Familiarity with OSHA regulations, equipment compliance, and workplace safety standards
• Problem-Solving Mindset
  :
  Strong troubleshooting and critical-thinking skills to resolve issues efficiently
• Leadership & Mentorship
  :
  Proven ability to train, coach, and guide junior technicians
• Customer Service Excellence
  :
  Outstanding communication and relationship-building skills
• Technical Proficiency
  :
  Experience with diagnostic software, schematics, Microsoft Office, digital work platforms, & fleet management systems
• Work Ethic & Drive
  :
  Self-motivated, detail-oriented, and results-driven
• Physical Requirements
  :
  Ability to lift 50+ lbs, work in various conditions, and travel within assigned territory
• Valid Driver’s License
  :
  Required for company van usage

Perks of Being a WMH Team Member

• Premium Health Coverage
• Exclusive Training & Career Growth
• Time to Recharge
• Competitive pay & performance-Based Incentives
• Tool Allowance (Paid Quarterly!)
• Uniforms Provided & Laundered Weekly
• PPE & Safety Shoe Allowance
• Stay Connected
• Company Van, Tablet & Fuel Card
• Secure Your Future
• Unmatched Job Stability in a Booming Industry
• Work-Life Balance That Works for You
• Ongoing Professional Development
• Be Part of Something Bigger

Equal Employment Opportunity (EEO) Statement
:
At WMH, diversity fuels innovation and equal opportunity drives success. We are committed to fostering an inclusive, respectful, and fair workplace where all employees and applicants are valued.

Accessibility & Accommodations
:
If you require a reasonable accommodation during the hiring process, please reach out—we're happy to assist.