Residential Sales Consultant C225 Komfort Air

Residential Sales Consultant

Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Komfort Service Experts
Location Address: 8107 Arrow Blvd. Suite Q. Charlotte, NC 28273

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.
Join us, and become an EXPERT!

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

• At least a high school degree or GED. A bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business-development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands – climb ladders and/or attic stairs, and maneuver in attics, basements, and crawl spaces to access HVAC units, to assess customer requirements and take measurements.

• Top Pay for performers, including incentive and bonus opportunities
• Generous PTO – 19 paid days off in the first year, 24 after the second year
• Career‑growth opportunities across the U.S.
• Medical, dental and vision insurance programs
• Company‑provided smartphone, tablet, uniform plan and tool replacement program
• Internal Training Academy
• 401(k) retirement savings plan with company matching contributions
• Company‑paid employee life insurance
• Short‑term and long‑term disability insurance options
• Supplemental benefits such as legal advice, pet insurance, and health advocacy programs

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talenta