Rental Sales Account Manager

Join to apply for the Rental Sales Account Manager role at Ryder System, Inc.

Schedule:

Monday to Friday, Business Hours

Territory/Region:
Charlotte, Concord, Hickory, Morganton

Salary plus commission

Learn more about our Rental Account Manager role:

The Rental Account Manager is the primary Rental Sales/Marketing function at the BU level. The position primarily supports the commercial rental and trailer services product lines, increasing Ryder's rental sales presence in the BU and ensuring profitable new account creation while retaining existing accounts. The goal is pure rental revenue growth, improved profitability, and Return on Assets, with additional lease sales contributions to improve productivity.

• SALES:
  Develop leads through cold calls, telephone solicitation, and customer visits. Use product knowledge to assess customer needs, develop proposals, and coordinate with rental operations to ensure equipment availability. Role includes marketing at the branch level and training rental sales representatives in telemarketing skills.
• CUSTOMER RETENTION:
  Maintain contact with customers via visits and phone calls, handle complaints, and stay aware of customer needs for long-term rentals.
• TIME ADMINISTRATION:
  Prepare proposals, maintain customer files, coordinate follow-up correspondence, manage DPS system data, oversee credit approvals, collections, and scheduling status.
• SCOPE OF DECISION MAKING:
  Contact decision makers, develop competitive proposals, train RSRs in phone and marketing techniques; retain customers in a price‑competitive market; schedule retention visits; follow up timely; ensure compliance with company procedures; manage collections diplomatically.

• Performs other duties as assigned.

• Strong verbal and written communication skills
• Ability to build strong customer relationships
• Performs work independently with minimal supervision
• High energy, self-directed, self-motivated, and able to work as part of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Highly thorough and dependable
• Committed to good ethical business practices
• Maintains a high degree of professionalism
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Detail oriented with excellent follow-up practices

• Bachelor's degree in Marketing or 5 years equivalent job related experience required
• One (1) year or more sales experience or equivalent sales training required
• Three (3) years or more sales experience preferred
• One (1) year or more Industry experience preferred

DOT Regulated:
No

Job Category:
Outside Sales

Salaried base of $51,000 plus commission. Base salary range is $51,000 base + commission. The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan.

Ryder offers comprehensive health and welfare benefits including medical, prescription, dental, vision, life and disability insurance options, paid time off (vacation, illness, bereavement, family and parental leave). A tax‑advantaged 401(k) retirement savings plan is provided.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

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