Enterprise Account Support Specialist

Make an Impact Behind the Scenes of Enterprise Sales

Join a large, nationally recognized organization where enterprise sales don’t move forward without you
. As an Enterprise Account Coordinator
, you’ll be the critical partner supporting high-value B2B sales opportunities—ensuring complex orders are accurate, compliant, and ready to move from sale to service without delay.

This role is ideal for someone who loves problem-solving, partnering with sales teams, and bringing order to complexity
—without a heavy call-center environment.

• Be the go-to support partner for enterprise B2B sales professionals
• Build, review, and ratify complex orders to ensure accuracy and commission eligibility
• Monitor deals pre- and post-sale, escalating and resolving issues before they become roadblocks
• Serve as a subject matter expert on enterprise sales and ordering processes
• Partner cross-functionally to fix defective opportunities and keep deals moving
• Track and document cases within CRM systems while meeting quality and productivity metrics

• Experience supporting enterprise or B2B sales teams (sales support, account coordination, or sales operations)
• Strong communication skills and comfort working with multiple stakeholders
• Sharp attention to detail and confidence managing complex processes
• Experience with Salesforce or similar CRM platforms preferred
• Ability to work onsite Charlotte, NC

• Work on high-value enterprise deals without high call volume
• Structured onboarding with strong leadership support
• Clear processes, clear expectations, and daily feedback
• Long-term opportunity with room to grow