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Sales Development Representative

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Global Payments Inc.
Full Time position
Listed on 2026-02-03
Job specializations:
  • Sales
    Sales Development Rep/SDR, Sales Representative, Inside Sales
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Description

We are looking for a Sales Development Representative (SDR) to support our Integrated Software Vendor (ISV) team. The SDR is responsible for generating new business opportunities by proactively reaching out to potential clients and software partners across the US. This role is a critical part of the sales team, serving as the front door for ISV demand. This is a full‑time, on‑site position in our Charlotte, NC office.

Responsibilities
  • Set appointments: first‑touch outreach; set and schedule meetings between the qualified leads and the sales team
  • Ownership of inbound and outbound lead flow
  • Track outreach activities and follow‑ups using CRM tools to ensure consistent pipeline growth
  • Qualify leads: identify and assess the needs of the business to determine fit
  • Drive qualified meetings and clean pipeline creation
  • Execution and management of Better Together lead flow assignments
  • Support ISV field sellers and partner pull‑through
  • Collaboration:

    work closely with designated sellers to ensure smooth handoff and alignment
  • Salesforce knowledge a plus
What Success Looks Like
  • Consistently hitting or surpassing key performance indicators (KPIs) including:
  • Number of qualified appointments (SQLs)
  • Number of submissions (deals moved forward)
  • Communicating value and product insight clearly and effectively
  • Helping fill the sales funnel with high quality opportunities
Ideal Candidate
  • Grit and Drive
    • Strong work ethic
    • Highly self‑motivated
    • Comfortable with rejection
  • Clear communicator
    • Speaks confidently and professionally on the phone
    • Can quickly explain value and build rapport with partners and potential clients
    • Listens actively and asks thoughtful questions to uncover needs
  • Sales minded
    • Basic understanding of the sales funnel and SDR role in it
    • Understands how to qualify leads
    • Knows how to position a solution and create urgency
  • Competitive and goal oriented
    • Thrives in a fast‑paced environment
    • Motivated by hitting performance tiers and earning bonuses
  • Coachable and growth focused
    • Adapts quickly
    • Always looking to improve
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