Ocular Surgery Account Manager-Charlotte

Ocular Surgery Account Manager-Charlotte

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The Ocular Surgery Account Manager (OSAM) is responsible for growing business with Harrow‑approved products with a strong focus on expanding sales in a defined geographic region, reporting to the National Sales Director, Ocular Surgery. The position requires a highly motivated self‑starter with strong business acumen who offers solutions to challenges, has a positive presence with internal and external customers, is well organized, and can multitask in a continuously changing and dynamic ophthalmic surgery environment.

• Takes 100% ownership to meet or exceed quarterly sales revenue and product goals.
• Communicates complex clinical information to ophthalmic surgeons, billers, and administration in both the surgeon’s office and ASC.
• Assesses local dynamics to inform area business growth acceleration plans.
• Understands reimbursement concepts related to buy and bill.
• Develops critical physician and ASC staff relationships within the assigned geography.
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts.
• Provides weekly new business forecasts and updates.
• Records all sales activity in Salesforce.
• Maintains an in‑depth and professional level understanding of the Harrow surgical peri‑operative products.
• Collaborates effectively with internal departments and peers.
• Acts with a sense of urgency at all levels of customer care and follow up.
• Travels throughout the assigned geography on a routine basis.
• Observes all industry and company policies and guidelines.
• Complies with state and federal legislation and regulatory requirements.
• Manages expenses responsibly and ethically.

• Bachelor’s degree in a related field.
• At least 3 years of successful ophthalmology sales experience with buy and bill sales and/or ophthalmic medical device sales experience preferred.
• Ability to build, develop, and foster longstanding relationships with customers.
• Proficient with MS Office products, including Word, Excel, PowerPoint.
• Knowledge of how physicians make decisions regarding patient care for various therapies.
• Excellent presentation and interpersonal skills.
• Solid independent judgment and initiative required.
• Superior communication and written skills.
• Ability to multitask and adjust priorities as needed.
• Good problem‑solving and analytical skills.
• Proficient in Salesforce CRM.

Remote

Expected travel in the field will be about 100% which will include overnight stays which is less than 75%.

As set forth in Harrow, Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.