Product Support Sales Manager, Industrial Tools

Product Support Sales Manager, Industrial Tools

Location:

Charlotte, NC, US, 28273

Job Type: Full-time

Date:
Nov 29, 2025

Company:
Herc Rentals

If you are currently an employee of Herc Rentals, please apply using this link:
Herc Employee Career Portal ((Use the "Apply for this Job" box below).)

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

A Herc Product Support Manager will drive revenue within their designated territory by developing business relationships and providing customer solutions for our industrial and commercial‑focused customers' tool rental needs. They are subject matter experts and consultants for internal and external customers in the application of our tool fleet of pneumatic, electric, hydraulic, specialty welding, hoisting, lighting, and ventilation product lines. They shall also provide consultant expertise building solutions for integrated onsite and mobile tool rooms as part of the Pro Resources division of the company.

• Demonstrate active participation in Herc Rentals' Safety Culture, always prioritizing the safety of team members and customers alike

• Increase Pro Resources brand revenue contribution within assigned geographic area

• Create and implement strategic sales plan to grow revenue

• Work with internal region staff to drive results on targeted sales strategies

• Analyze market data and opportunities to ensure proper strategy alignment and identify new opportunities for growth

• Assist with the preparation and negotiations of contract bidding and renewals

• Create and deliver customer educational presentations

• Assist Division and Region with product‑specific fleet management

• Create toolroom solutions, coordinate mobilization, and conduct on‑site meetings.

• Coordinate marketing efforts to increase internal and external brand awareness

• Support all team members

• Learn and follow all company procedures and protocols

• Bachelor’s degree preferred

• Proven track record with a minimum of 5 years of outside sales experience within the industrial tools and/or rental industry

• Ability to engage in natural verbal interaction with customers

• Ability to follow up with customers in a timely manner

• Able to walk into unfamiliar environments and adjust rapidly to the setting

• Attention to detail

• Multi‑Tasking individual who uses project management skills to accomplish goals

• Customer service focused

• Must react to changing business needs

• Works and communicates effectively with all levels of the company

• Solid and proven computer skill set (knowledge of MS Office is preferred)

• Basic knowledge of Microsoft Word and Excel Programs

• Ability to communicate effectively and efficiently

• Demonstrated interpersonal skills

• Dependability

• Attention to detail

• Work Efficiently - Increase activity, meet and qualify as many accounts as possible – numbers game

• Be Effective - Intense effort into qualifying opportunities, do this better than anyone

• Follow up - Target precisely and focus on “ideal” customers we are most likely to win

• Be Accessible – Our customers require 24/7 response

• Be Visible – Be an outspoken advocate of the Brand. Become the most sought‑after salesperson on your regional teams.

• Communicate – Be proactive and initiate sales activities with Sales Reps and Branch/District Managers

Req #: 63628

Pay Range: $70,000 -$80,000 salary + bonus + vehicle

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health…