Business Development Representative

Primary Duties

• Maintain tiered outreach strategy across all account categories
• Schedule and complete daily meetings to support new business generation and maintain high-value relationships
• Manage a territory prospecting plan for Charlotte, Lake Norman, and surrounding areas
• Build trust-based relationships with decision-makers and referral coordinators
• Support HLOC transfers and maintain alignment with intake on availability
• Track assessments and admissions influenced by territory accounts via CRM
• Host lunch-and-learns, training, and educational visits
• Attend networking events, conferences, and community engagements
• Maintain detailed weekly reporting and maintain the tier tracking dashboard
• Identify new referral sources, re-engage inactive partners, and move accounts up the tier structure
• Serve as a brand ambassador representing TBI’s family-centered values

• 2+ years sales experience in behavioral health, healthcare sales, or community engagement
• Bonus:
  Case Management experience/ history of selling to case managers
• Exceptional relationship-building, communication, and sales skills
• Ability to manage a large geographic territory
• Organized, disciplined, and comfortable with KPIs
• Strong follow-through and professionalism
• Must be comfortable with public speaking
• Valid driver’s license and reliable transportation