Sales Assistant

Company Description

Neighborhood Lender, Inc. NMLS 69349 is redefining the mortgage experience by reducing stress, eliminating excessive paperwork, and offering no closing costs. Our small team is dedicated to putting customers first, providing tailored mortgage and refinancing options that outmatch traditional banks. We prioritize customer satisfaction and streamline the home loan process. Learn more about us on Consumer Access (nmlsconsumeraccess.org).

This is a full-time, on-site position located in Charlotte, NC. As a Sales Assistant, you will provide support to the sales team by assisting with administrative tasks, preparing and managing documentation, and communicating with clients. Responsibilities also include maintaining customer records, scheduling appointments, and supporting the team to achieve sales goals. You will play a key role in delivering exceptional customer service and ensuring a smooth mortgage process for clients.

• Strong Interpersonal Skills and a customer‑centric attitude
• Proven experience in Customer Service with excellent Communication abilities
• Sales knowledge and ability to assist in achieving team sales objectives
• Excellent Organization Skills for managing tasks and client records effectively
• Ability to work collaboratively in a team‑oriented environment
• Proficiency in relevant software and tools is a plus
• High school diploma or equivalent; a Bachelor’s degree is advantageous