Account Manager, Inside Sales

Location:

Charlotte, North Carolina (28203)

RUCKUS Networks, a Comm Scope Business Unit, seeks a dedicated and forward‑thinking Inside Account Manager to join their Charlotte, NC team. The role focuses on driving growth by coordinating with field sales, channel partners, and installation partners.

• Collaborate closely with RUCKUS field sales teams and management to set growth goals and position RUCKUS solutions.
• Engage with channel and ecosystem partners to discuss project opportunities and lead them to completion.
• Qualify new business leads using both print and digital publications and forward them to the appropriate teams.
• Manage product expediting, pricing, technical support, and other needs using internal resources.
• Maintain sales opportunities and account plans within CRM and use them for planning.
• Champion the RUCKUS Sales Methodology and implement creative planning to identify new opportunities.
• Follow up on inbound leads generated by external tools; conduct outbound calling and cold outreach.
• Overcome objections and develop sales opportunities through research and qualified lead crafting.
• Maintain and grow the database via D365 and SFDC, ensuring accurate and complete profiles.
• Handle inbound calls and convert them into sales leads.

• Completed bachelor’s degree, equivalent military experience, or at least two years of sales experience.

• Strong leadership, interpersonal and communication skills.
• Innovative thinking and proposal of unique ideas.
• Willingness to travel occasionally for customer and partner meetings.
• Experience with data‑driven, purposeful coaching.
• Self‑motivated and driven to succeed.

Salary range: $69,000.00 – $. Comprehensive benefits package including paid vacation, medical, dental, vision, life and accidental death insurance, and participation in the Company’s Sales Incentive Plan.

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