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Retail Front End Supervisor

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Burlington Stores, Inc.
Full Time position
Listed on 2026-02-08
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 15 - 17 USD Hourly USD 15.00 17.00 HOUR
Job Description & How to Apply Below
Position: Retail Front End Supervisor - Full-Time

Overview

Burlington embraces diversity and offers growth opportunities in a caring, inclusive environment. We are hiring for a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor. As a Retail Front End Supervisor, you will be part of the store leadership team, collaborating with Store Management in Merchandising, Customer Service, Operations, and Human Resources. This leadership role is a stepping-stone to a management career within our organization.

We value self-starters who can supervise store operations efficiently and effectively, build strong teams, and develop partnerships to drive results.

Key Responsibilities
  • Supervise all store functions and associates in the role of Manager on Duty
  • Maximize sales results through training, development, and coaching of direct reports
  • Promote safety for customers and associates by adhering to company guidelines
  • Cultivate a diverse culture based on teamwork and collaboration
  • Resolve issues, make informed decisions, and supervise front-end operations to ensure exceptional, friendly, and professional customer service
  • Reinforce Asset Protection strategies to reduce shortages
  • Assist in recruiting, interviewing, and onboarding new associates
  • Participate in weekly workload planning meetings
  • Support Community Relations participation through company programs and partnerships
  • Coordinate meal and break periods and monitor schedule adherence
Requirements
  • At least 1 year of supervisory experience within an off-price, big box, or specialty environment
  • Strong interpersonal skills with a positive, engaging attitude
  • Ability to work a full-time schedule including nights, weekends, and holidays as required
  • Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and to stand and walk for extended periods
Benefits & Compensation
  • Growth Opportunities
  • Competitive Pay
  • Flexible Hours
  • 15-30% Associate Discount
  • Medical, Dental, and Vision Coverage
  • Employee Assistance Program
  • Life and Disability Insurance
  • Paid Time Off
  • Paid Holidays
  • 401(k)

Base Pay: $15.00 per hour – $17.00 per hour

Location & Contact

Location:

00817 - Charlotte

Posting Number: P-4

Address: 4726 South Boulevard

Zip Code: 28217

Position Type:
Regular Full-Time

Career Site Category:
Store Associate

Position Category:
Retail Store

Base Pay: $15.00 – $17.00 per hour

Our store teams work hard and have fun together. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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