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Sales Associate - Charlotte Outlets

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Hot Topic
Full Time position
Listed on 2026-02-04
Job specializations:
  • Retail
    Retail Sales, Merchandising, Retail Associate/ Customer Service
  • Sales
    Retail Sales
Job Description & How to Apply Below
Position: Sales Associate - Charlotte Premium Outlets

Join to apply for the Sales Associate - Charlotte Premium Outlets role at Hot Topic

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Join to apply for the Sales Associate - Charlotte Premium Outlets role at Hot Topic

What You'll Do
  • Provide an amazing shopping experience that will encourage customers to return. You'll demonstrate product knowledge and customer service skills, and support fellow fans with the merch they love.
  • Cover the sales floor zone and ensure that assigned areas are up to visual standards.
  • Work the register and process sales transactions, leveraging fandom knowledge to drive add-on sales and benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, and merchandising mix.
  • Communicate fashion and music trend information to management and respective HQ partners.
  • Collaborate with Store Management to ensure there is no misuse of spells or wizardry around theft.
  • Maintain the stock room and keep the store tidy.
  • Demonstrate teamwork and strong communication to get the job done.
  • Any other activities as assigned by the Store Leader.
What You'll Need
  • Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
  • Strong customer service and sales skills.
  • Must be at least 16 years of age to join the fandom force.
  • Collaborative and effective communication skills.
  • Retail basics: navigate the store, merchandise products using approved equipment, and handle loading/unloading merchandise (up to 50 pounds).
Seniority level
  • Entry level
Employment type
  • Part-time
Job function
  • Sales and Business Development
  • Industries
  • Retail Apparel and Fashion, Manufacturing, and Retail
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Position Requirements
10+ Years work experience
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