Sales Teammate

Summary

We are excited to open a brand new store at the Charlotte Premium Outlets in Charlotte, North Carolina in late February. The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Sales Teammates perform a variety of sales, merchandising and operational tasks assigned by Store Management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education, consistently sharing that knowledge with Team.
• Maintain current sales and promotions knowledge, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales, and total net sales goals set by Store Management.
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise.
• Check out and bag purchases.
• Prepare merchandise for alterations.
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meets or exceeds performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Place Special Orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client‑based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet every Guest’s needs.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program

No prior experience or training required.

Stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl; talk or hear. Occasionally sit. Lifts and maneuvers 30 lbs. Vision: close, distance, color, peripheral, depth perception, focus adjustment.

The noise level is usually moderate while working in a retail store.

Buckle is committed to hiring and developing qualified Teammates from the communities we serve. Employment is based upon personal capabilities and qualifications without discrimination or retaliation on protected characteristics as defined by law.