Team Leader, Retail

Retail Store Team Leader (Full-Time)

Location:

Charlotte, North Carolina

Join the LEGO® Brand Retail team as a full‑time Team Leader and be a role model, providing a brand experience to our customers. This role includes training the team to exceed high standards of customer service, product knowledge and sales.

• Maximize profitable sales by regularly reviewing sales and margin information
• Ensure appropriate and effective space management techniques are utilized
• Maintain store graphics system (including pricing) effectively, focusing on customer service and profitable sales
• Replenish all fixtures promptly
• Evaluate and communicate on competitor visual merchandising techniques, identifying opportunities to develop the business further
• Train sales associates on visual merchandising techniques according to LEGO® Brand Retail guidelines
• Motivate and develop a high-performance team by sharing the LEGO® Brand, Vision and Values

• Leadership and/or management experience in a retail store environment
• Experience delivering employee training
• Cash handling and inventory/sales auditing experience
• Proficiency with point of sale automated systems
• Merchandise maintenance and visual merchandising knowledge
• Physical requirements:
  
  constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may involve stooping, kneeling, crouching, climbing ladders; lifting at least 30 lbs.
• Full availability to work 40 hours per week

Hourly wage range: $20.11 to $21.51 based on responsibilities, market benchmarks, and organization constraints.

Family Care Leave, life and disability insurance, wellbeing initiatives (Headspace App), colleague discount, and bonus scheme.

Annual Play Day and participation in sustainable future initiatives.

We strive to create a diverse, dynamic, and inclusive culture. The LEGO Group is committed to equal employment opportunity and equal pay and welcomes applicants from all backgrounds.

The Group is fully committed to Children’s Rights and Child Wellbeing. Candidates with high child engagement will be required to take part in Child Safeguarding Background Screening.

Drug screening is part of our drug‑free workplace policy.

Online Application Accessibility Statement: LEGO systems endeavors to make  accessible to all users with disabilities. For assistance, contact HR Service Desk.