Customer Service Supervisor at Piedmont Airlines

Job Qualifications &

Competencies:

Excellent organizational skills and ability to multi-task

Ability to work independently, set and meet own deadlines

Ability to work well with all levels of management and support staff

Able to defuse conflicts among team members

Familiarity with Microsoft Office Suite

Prior experience with internal controls processes for accountable items

Ability to work a flexible schedule

Current Piedmont employee with a minimum six months of service

Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents

Extensive knowledge of QIK

Bachelor’s Degree in Aviation, Business, or related field

Use of computers and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and/or irregular shifts

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from co-workers or tools

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

$15.00/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.