Taproom Manager

Overview

Join our passionate community brought together by our love for great beer, cider, and the process that makes it all happen. Quality is our thing, and so is staying curious—always learning, tweaking, and pushing to get better at what we do. We’re fired up by the people who enjoy our pours and the teams that make it all possible. If you’re into collaboration, craft, and being part of a tight-knit crew, we’d love to raise a glass with you.

Artisanal Brewing Ventures (ABV) is a top 10 regional craft alcohol company in the US, made up of 5 long standing, successful craft brands (75+ combined years!):
Victory Brewing, Bold Rock Cider, Sixpoint Brewery, Southern Tier Brewing & Southern Tier Distilling. We have locations in 5 states (NY, PA, OH, VA, NC) including taprooms, production facilities, & our corporate headquarters.

• Competitive Compensation
• Quarterly Incentive Plan
• Exceptional Health Benefits
• No Waiting Period to Enroll
• Paid Family Leave
• Flexible Schedules & Generous Paid Time Off
• Ample Product Discounts
• Opportunities for Growth Across 5 Successful Brands

Southern Tier, Sixpoint, Victory, and Bold Rock have joined forces, bringing decades of know-how to create some of the best and boldest craft drinks—all in one place. We’re based in Charlotte’s South End, a spot we like to call “The Craft District,” and we’re always looking for passionate folks who want to jump in, share their skills, and help us keep pushing craft beverages to new heights.

We’re hiring for a strong supervisor who has had experience working in a full service, high-volume restaurant. You will be committed to continuously striving for and delivering an outstanding guest experience, and have a strong passion for culinary excellence.

• Responsible for overseeing all restaurant operations including, but not limited to, supervising restaurant staff, employee hiring and training, and daily maintenance of the restaurant
• Work with the General Manager and Restaurant Management team to establish a strong team culture and create policies/procedures as needed to continually run day-to-day operations and exceed guest expectations
• Collect, evaluate and respond to guest feedback as needed
• Ensure a smooth front-of-house operation at all times, and step in to lead and assist staff as necessary during busy, peak times
• Assist General Manager with all sales and reporting tracking, and contributing to the preparation of reports to share with senior leadership

• A minimum of 1 year as a restaurant manager
• Preferred experience in working in various other restaurant roles as a server, host, bartender, etc.
• Knowledge of craft beer and/or serious interest in understanding craft beer styles and the industry
• Passing of Level 1 (Certified Beer Server qualification) of Cicerone program within first six (6) months of employment
• Knowledge and understanding of financial aspects of business operations
• Self-motivated and exhibiting an aptitude for leading, coaching, and driving excellence
• Ability to work in a fast-paced environment and calmly react to and handle stressful situations and customer complaints
• Detail-oriented and able to multi-task and prioritize your workload

This Job Description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Artisanal Brewing Ventures is an Equal Opportunity Employer.