Restaurant Supervisor

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA

Listing for: Doubletree by Hilton Charlotte City Center

Full Time position
Listed on 2026-02-06

Job specializations:

Restaurant/Food Service
Server/Wait Staff, Restaurant Manager, Catering, Food & Beverage

The Doubletree by Hilton Charlotte City Center is excited to offer an opportunity to join our team as a Restaurant Supervisor. In this role, you’ll oversee daily restaurant operations to ensure exceptional guest experiences while also supporting efforts to drive profitability for the hotel.

Responsibilities:

Principles and processes for providing customer service, including needs assessment and evaluation of customer satisfaction

Advanced knowledge of Point of Sale systems

Food and beverage products, preparation, handling, service techniques, and other food and beverage standard operating procedures

Health codes, food sanitation, and safety practices

Ability to meet quality standards for service and cleanliness

Make decisions guided by SOPs

Analyze activities and information to arrive at logical conclusions and recommendations

Communicate clearly and concisely

Adapt to constantly changing situations to ensure quality service to all guests

Successfully lead and motivate staff

Work varying schedules to reflect the business needs of the hotel, including evenings, weekends, and holidays

Qualifications:

Prior experience in a restaurant supervising position. Upbeat personality. Guest-oriented approach

Ability to train and motivate FOH staff

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