Asst. Restaurant Manager

Asst. Restaurant Manager

Apply to the Asst. Restaurant Manager role at Huddle House.

Job Overview

Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. They report to the Restaurant Manager, oversee day‑to‑day functions, schedules, and must be able to perform the same functions as other restaurant employees.

• Ability to create a positive atmosphere and demonstrate leadership through integrity, accountability, empathy, humility, resilience, vision, and an upbeat attitude. Maintain a high positive energy level for staff, efficiency, and great quality service standards.
• Effective communication with guests, the chef team, team members, and upper management.
• Treat all team members fairly and respectfully.
• Ability to lift 25 lbs or more.
• Stand/walk for 8 or more hours per shift.
• Greet customers, acknowledge their needs, and ensure customer satisfaction.
• Build, coach, manage, and develop the team.
• Open and close the restaurant properly by following department checklists. Work a flexible schedule of nights, weekends, and holidays.
• Consistently understand and comply with Reid’s Fine Foods policies and procedures.
• Communicate performance issues, complaints, and devise action plans to resolve them with the Restaurant Manager.
• Hire and train qualified staff.
• Evaluate employee performance and provide additional coaching and support as needed.
• Promptly report any equipment or product issues to the Restaurant Manager or General Manager.
• Prioritize tasks to ensure important tasks are completed on time.
• Knowledge of the menu with the ability to make suggestions.
• Check IDs for guests under 30 years of age.
• Deal with complaints and problems with a positive attitude.
• Handle food and beverages following all sanitation and safety regulations.
• Accurately handle money and operate a point‑of‑sale system. Responsible for nightly bar deposits, forms, and ensuring proper deposit next morning.
• Work in a fast‑paced environment and deliver orders in a timely manner.
• Maintain a positive attitude and work well under pressure with servers, bussers, cooks, and other staff.
• Assist the Restaurant Manager with ordering supplies/alcohol and monthly inventory counts.
• Assist with scheduling for the wine bar when shifts need to be covered.
• Assist in ABC audit reporting and tracking.
• Understand weekly labor targets for the wine bar—to track labor during shifts and staffing.
• Assist and support upper management across all departments.

• Location:
  
  Charlotte, NC
• Pay: $90,000.00–$
• Seniority:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Restaurants