Apartment Leasing Associate

Job Title

Apartment Leasing Associate

Preferred Apartment Communities is engaged in the operation of primarily Class A multifamily properties. We have developed a culture throughout our company that is designed to show respect for each other, our residents, and vendors. We believe our focus on quality, consistency, and innovation provides strong national recognition for the Preferred Apartment Communities brand. Learn more about us at

Lemmond Farm – Charlotte, NC

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and a paid volunteer day
• Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage for all full‑time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company‑paid employee assistance, mental health, and wellness program

• Multi‑family leasing experience preferred
• Social media marketing experience preferred
• Valid driver’s license (free from major moving violations) and dependable transportation
• Must be available to work Saturdays and Sundays, where applicable

• Conduct daily leasing activities, including attaining leasing goals, building rapport, and generating interest for the PAC community
• Achieve individual leasing goals to contribute to team/property leasing goals established by the operational budget
• Answer telephone calls, internet inquiries, or in‑person requests from prospects and perform follow‑up actions for every prospect
• Respond to and/or follow up on resident requests and log as needed
• Utilize sales tools, including rapport building, qualifying, and closing during each sales interaction/presentation
• Qualify prospects by collecting personal data, entering data into the database, initiating background checks, and providing follow‑up status
• Communicate move‑in/move‑out status to team members, ensuring apartments are move‑in ready and minimizing vacancy
• Complete all required leasing paperwork accurately, professionally, and timely
• Tour the property, visually inspecting common areas and vacant apartments to ensure cleanliness and presentation; demonstrate the community to guests/prospects and answer questions about amenities and the local area
• Stay current on relevant market issues and competitive information
• Perform light bookkeeping and financial activities (calculating rents, pro‑rated rents, preparing delinquent payment letters, etc.)
• Perform office administrative tasks (key tracking, package handling, database entry, etc.)
• Follow up within 24 hours by phone and within 48 hours in writing with a personal note to all prospects
• Escort prospects to an apartment home and amenity areas, including using stairs or operating a golf cart as needed
• Maintain a minimum of 20% conversion ratio of total traffic
• Other projects and duties as requested

• Wear a complete clean and neat uniform when working on any PAC property, including weekends, if applicable
• Communicate with residents and prospects in a manner consistent with PAC's standards
• Read and/or listen to resident requests or complaints
• Receive complaints calmly, openly, and professionally
• Solve problems within 24 hours or contact supervisor for immediate assistance

PAC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

We are committed to providing reasonable accommodations; if you need an accommodation to complete the application process, please email

Associate

Full‑time

Sales and Management

Charlotte, NC: $60,000.00 – $68,000.00