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Sr. Food Safety Quality Assurance Manager

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: BAKKAVOR USA
Full Time position
Listed on 2026-01-31
Job specializations:
  • Quality Assurance - QA/QC
    Food Quality & Safety, Quality Control / Manager
  • Manufacturing / Production
Job Description & How to Apply Below

Overview

We are the leaders in the fresh prepared food manufacturing industry. We are fast developing a strong presence in the US as we continue to disrupt the eating habits of US consumers. We are passionate about the food we make and demand for our products is high. You may not know our Bakkavor name but our customers are some of the best-known grocery chains across the globe.

In total, we have 19,000 employees worldwide. Here in the US we are playing an instrumental part in driving change in fresh prepared foods to some of the major retailer chains and in the UK we are the market leader in all categories we serve.

Our mission is: to develop and produce innovative, commercially successful, great-tasting food that offers choice, convenience and freshness to people around the world.

Our values are:

  • Respect & Trust Each Other
  • Be Proud Of What We Do
  • Keep The Customer At The Heart Of What We Do
  • Get It Right, Keep It Right
Summary

The Sr. FSQA Manager is responsible for managing the Food Safety Quality Assurance Department. They provide leadership and direction to their team to obtain safe, quality food products under a safe environment, cost control, and customer orientation. The position manages the daily quality and food safety function at the Bakkavor site, assuring compliance with food safety programs, internal/external quality and in alignment with our customer’s requirements, regulatory agencies (USDA, FDA, and Local Health Department) and Company’s strategy.

The Sr. FSQA Manager oversees plant-level and Food Safety Quality Assurance training of personnel, and cross-functionally interacts with the Production, Sanitation, Maintenance, and Warehousing departments. The employee’s leadership role is to promote a culture of safety, food safety, quality and execution excellence. This position assures that policies/procedures are documented, implemented, and that the facility staff is appropriately trained and has the proper tools to conduct daily food safety and quality assurance tasks successfully.

Competencies
  • Technical Expertise (Food Safety, Quality and Regulatory)
  • Leadership ( Vision, Organizational Savvy, Team Builder, Action-Results-Value Driven)
  • Customer Focus (Balanced Customer
    - Business/Science Oriented Decision-Making)
  • Positive Behavior (Attention to Detail, Can do attitude, Flexible, adaptable, Multitasker)
Essential Duties and Responsibilities

include the following, but are not limited to:

  • Ensures strict product food safety and quality specifications, based on customer’s requirements and regulatory agencies, and takes the lead to work with other plant departments to enforce such specifications.
  • Works with New Product Development to implement food safety and quality requirements for each new product, including visual standards.
  • Assures the proper handling and disposition of non-conforming products. Leads cross-functional team to identify the root cause of deviations and develop corrective/preventive actions.
  • Conducts ongoing product review/ documentation review to assure analytical, sensory, and microbiological compliance to specifications.
  • Assure all HACCP/Food Safety Plan deviations are appropriately documented and corrective/preventive actions are successfully implemented.
  • Reviews, communicates, and leads the site cross-functional teams on internal product failures, environmental issues, and customer/consumer feedback investigations. Assures that corrective and preventive actions are successfully implemented.
  • Assures food safety, quality, and process activities are achieved to deliver on-time product launches and continuous improvement projects (materials, packaging, efficiencies, and cost reduction).
  • Implements and monitors environmental monitoring program and sanitation cleaning validation. Reviews result and implement programs to improve. Conducts thorough investigations and documents findings.
  • Participates in customer visits and 3rd party audits representing the FSQA group while maintaining GFSI certification.
  • Works with regulatory agencies to resolve issues and point of contact for USDA inspectors.
  • Maintains and monitors quality and food safety KPIs and works cross-functionally to escalate any…
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