Clinical Nurse Coordinator

Overview

Department/Group:
Care Ring Clinic

Reports To:

Care Ring Clinic Supervisor
Supervisory Responsibility: ☐ Yes ☒ No
Position Type: ☒ Full Time ☐ Part Time ☐ Intern ☐ Contractor
Exemption Status: ☒ Exempt ☐ Non-exempt

Schedule:

Monday - Friday 8:00 to 5:00 PM
Salary: $67,000 - $70,000 Annually

Travel Required:

☐ Yes ☒ No

License(s)

Required:

Current unencumbered NC or SC RN license, Current CPR/BLS certification

Care Ring, Inc. Founded in 1955, Care Ring is a nonprofit organization dedicated to providing health services for the uninsured, underinsured or those lacking access to affordable, high-quality preventive health care. The organization annually serves more than 7,600 people in Mecklenburg County and is a leader in collaborative efforts to improve community health. Our Mission is to empower individuals with limited resources to establish and maintain good health.

We envision a community that promotes, protects and improves the health and wellbeing of all people. Care Ring is a vital link in achieving this vision.

Summary

The Clinical Nurse Coordinator serves as the clinical backbone of Care Ring Clinic, providing essential nursing expertise that elevates the quality and safety of patient care. This role requires an experienced, adaptable nurse comfortable working in a dynamic and evolving environment. This role focuses on clinical assessment, triage, patient education, preventive care services, and clinical care coordination for complex or high-risk patients.

The Clinical Nurse Coordinator works collaboratively with the Medical Director, Nurse Practitioners, and medical assistant team to ensure comprehensive, patient-centered care delivery. By leveraging advanced clinical judgment and nursing skills, this position enhances the clinic's capacity to serve our 6,000-patient community, particularly those with chronic conditions, multiple comorbidities, or significant care coordination needs. This position is integral to advancing Care Ring's mission of providing accessible, high-quality healthcare while addressing health disparities in our community.

Responsibilities

• Clinical Assessment & Triage:

• Conduct telephone and in-person triage of patient concerns using clinical judgment and evidence-based protocols
• Assess patient symptoms, provide clinical guidance, and determine appropriate level of care needed
• Make independent nursing decisions regarding urgent vs. non-urgent care needs
• Communicate triage outcomes and recommendations to patients and document appropriately in EHR
• Escalate complex or emergent situations to providers as indicated
• Provide clinical oversight to medical assistants regarding patient care concerns

• Direct Patient Care & Clinical Procedures:

• Administer immunizations per CDC guidelines and clinic protocols for all age groups, including pediatric patients
• Perform health screenings including blood pressure checks, glucose monitoring, and preventive health assessments
• Conduct comprehensive nursing assessments for complex patients prior to provider visits
• Perform wound care, including dressing changes and assessment of healing progress
• Administer injectable medications as ordered by providers
• Collect laboratory specimens including blood draws when needed
• Assist providers with in-office procedures as needed

• Clinical Care Coordination:

• Provide clinical care coordination for patients with complex medical needs or multiple chronic conditions
• Conduct post-hospital discharge follow-up calls to assess patient status and identify care needs
• Coordinate care plans with specialists, and other healthcare providers
• Identify gaps in care and work with patients and providers to address barriers to treatment adherence
• Support transitions of care between different care settings to improve outcomes and reduce readmissions
• Monitor high-risk patients proactively through outreach and follow-up

• Patient & Family
  
  Education:
  
  

• Provide comprehensive patient education on chronic disease management including diabetes, and hypertension
• Teach patients about new diagnoses, treatment plans, medications, and self-management strategies
• Counsel patients on preventive health, nutrition, smoking cessation, and lifestyle modifications
• Educate families…