Discipleship Volunteer Coordinator

Description

Is God calling you to ministry? For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

The Internet Evangelism department takes the Gospel to the world through , a ministry built on digital tools and online strategies. Through websites like  and various social media platforms, the Good News goes out in English, Spanish, Portuguese, Chinese, Arabic, Russian, and American Sign Language. Online visitors to these pages engage with trained volunteers through chat, private messaging, texts, and emails to get their spiritual questions answered.

Those who respond to the Gospel invitation are mentored by discipleship volunteers as they go through online Bible study courses and are referred to local churches in their area.

The Discipleship Volunteer Coordinator - English role has the privilege of supporting our online volunteers, serving worldwide, on the English Discipleship Ministry Team. This team of volunteers communicates online through a course platform. The Coordinator works alongside various inter‑departmental teams to train and support these volunteers.

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

• Learning and maintaining an in-depth understanding of Internet Evangelism’s technology tools and volunteer management principles and practices
• Maintaining and building conversational evangelism and discipleship methods applicable to an online correspondence ministry
• Assisting discipleship coach training through recruiting, training, and managing trainers along with reviewing trainee interactions
• Providing constructive feedback to discipleship coaches to ensure compliance with Search for Jesus practices and procedures primarily through recruiting, training, managing, and reviewing volunteer reviewers
• Providing care and support to active volunteers through online resources, email communication, and Zoom meetings
• Assisting volunteers with technical issues
• Managing and monitoring ministry emails
• Preparing and submitting regular, periodic reports regarding student and volunteer analytics
• Assigning students to volunteer coaches
• Evaluating ministry procedures, resources, and surveys and contributing ideas to improve the overall ministry of discipleship course conversations

• Other duties as assigned

• Ability to read and write fluently in English is required
• Bachelor-level degree or minimum 3 years of similar experience in a volunteer based ministry environment
• 1 year of Bible school or seminary classes preferred
• Passion for discipling new believers and experience with direct discipleship
• Ability to communicate clearly and concisely
• Knowledge of and experience with volunteer management is preferred, preferably in a Christian ministry environment
• Knowledge of and experience with Internet-based or online communication methods
• Proficiency with computer and MS Office applications
• Excellent interpersonal communications skills and discernment
• Excellent project management skills
• Ability to give and receive constructive…