Mail Operations Specialist

Job Overview

The Mail Operations Specialist I position performs a variety of operational, maintenance, training, and related mailing responsibilities in a high-volume, diverse product mailing environment.

• Exercise responsibility for proper preparation of assigned mailings, utilizing extensive knowledge of and in accordance with United States Postal Service (USPS) and Distribution Services procedures.
• Set up, operate, troubleshoot a variety of mailing equipment, and train individuals in its operation.
• Train individuals in basic operation of mail operations equipment such as Oliver Polywrapper and Pinnacle inserter.
• Handle multiple operational issues related to materials, equipment, mechanical, and staff.
• Communicate essential information, work progress, and concerns in a timely manner.
• Demonstrate initiative in seeking knowledge and training in equipment operation and departmental procedures.
• Assist co-workers in completion of assignments.
• Make creative, practical recommendations regarding improvement to efficiency, effectiveness, and quality of mailing processes.
• Switch jobs, as directed, while maintaining focus and attention to detail.

• Assist in fulfilling orders as assigned.
• Safely operate industrial trucks in close quarters.
• Perform other duties as assigned.

• High school education or equivalent and at least one (1) year in a commercial mailing operations environment.
• Experience operating mailing equipment such as Bell & Howell inserters, printers, wrapping equipment, and cutters.
• Prior experience in production and fulfillment environment preferred.
• Ability to learn and follow lines of communication and authority.
• Strong interpersonal and computer skills (Word, Excel).
• Proficiency in applying USPS and Distribution procedures.
• Good hand/eye coordination, ability to lift up to 70 pounds to shoulder level occasionally.
• Ability to work productively, report for work punctually, and make quick decisions.

• Fast-paced production environment.
• Conditions of pressure and stress.
• Move from station to station during workday.
• Lift up to 70 pounds to shoulder level occasionally, and up to 40 pounds to shoulder level frequently.

• Primarily in a mail processing and distribution environment.
• Operation of mechanical lift equipment required.
• Extended daily, weekly, or weekend hours may be required.

• Medical, prescription, dental and vision insurance.
• Flexible Spending Account (FSA).
• Long term and short term disability insurance.
• Term Life insurance.
• 401(k) retirement savings plan.
• 10 paid holidays, including 1 floating holiday.
• Minimum 12 days of vacation.
• 10 sick days.

• Entry level

• Full-time

• Other

• Non-profit Organizations