Senior Community Manager

Responsibilities

Are you a strategic property management leader ready to make a broader operational impact? Related Affordable is seeking a Senior Community Manager to oversee the performance, compliance, and day to day operations of our affordable housing communities in San Francisco, CA with regional travel to support portfolio initiatives, team development, and operational consistency across assigned sites.

In this elevated leadership role, you will serve as both an operational expert and mentor to onsite teams, driving strong financial performance, regulatory compliance, and resident satisfaction. You will partner closely with regional leadership to implement best practices, support new initiatives, and help strengthen community operations across the portfolio. Your leadership will help create communities residents are proud to call home while supporting a culture of accountability, collaboration, and service excellence.

• Lead, coach, and develop on site teams, including hiring, training, performance management, and succession planning for office and maintenance staff.
• Oversee leasing strategy, marketing efforts, recertifications, and administrative operations to maintain occupancy and compliance goals.
• Manage property financial performance, including budgeting, forecasting, accounts payable and receivable, rent collection, and delinquency oversight.
• Travel periodically to support regional initiatives, provide operational guidance, assist with coverage needs, and participate in leadership meetings or portfolio projects.
• Ensure full compliance with affordable housing programs including HDC, HCR, HUD, LIHTC, and other regulatory requirements.
• Strengthen resident relations by fostering positive engagement, addressing concerns professionally, and supporting conflict resolution when needed.
• Partner with maintenance leadership to ensure preventative maintenance, capital improvements, and service standards are consistently met.
• Analyze operational reports and KPIs to identify trends, risks, and opportunities for improvement.
• Support special projects, onboarding initiatives, and operational transitions that enhance portfolio performance.

• $85,000 - $95,000 / year
• Annual Performance Bonus
• This position is Exempt, meaning ineligible for overtime pay

• This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our…