Project Manager, Client Relationship Manager, Operations Manager

Overview

Wasserman operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Wasserman Live specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney.

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• Engage with clients directly through weekly meetings and daily touchpoints via phone, email, and video calls.
• Uphold high-quality standards, ensuring adherence to client specifications while effectively managing budgets ranging from $5k to $2.5m+.
• Collaborate with sales, graphic and mechanical designers, and production teams to ensure timely project completion.
• Evaluate project solutions based on client needs and site assessments to determine precise manufacturing and installation requirements, taking the lead once the project is contracted.
• Develop and oversee project timelines encompassing all stages from manufacturing to delivery and installation, in collaboration with the Solutions Group.
• Supervise vendors, external partners, and subcontractors on-site.
• Submit weekly project status reports to the management.
• Maintain close coordination with different departments to ensure high-quality and punctual project deliveries.
• Execute all designated responsibilities and tasks.
• Regularly communicate project updates and progress as necessary.
• Travel required, with durations up to 4 weeks, for activities such as site surveys, overseeing installations, and client interactions.
• Perform other duties as assigned.

• Become proficient in the company's project workflows, understanding the intricacies of print, fabrication processes, and internal standards.
• Analyze challenges, determine risk and assumptions and proactively offer solutions, both within the team and to external partners.
• Excel in high-pressure situations and embrace complex challenges.
• Engage directly with clients across various communication channels, including face-to-face interactions.
• Establish and nurture strong relationships with clients and partners.
• Exhibit outstanding communication skills, both verbally and in writing.
• Take full ownership and accountability of projects, overseeing them from inception to completion.
• Knowledge of substrates and production process highly desire and will be crucial for the success in this role,
• Understanding scope of work and the ability to time manage and prioritize multiple projects accordingly.
• Adapt and manage multiple tasks efficiently in a dynamic setting.
• Showcase a meticulous attention to detail in all tasks.
• Remain adaptable, ready to work during non-standard hours, including evenings, weekends, and holidays as the role demands.

• Bachelor's degree in a relevant field such as Project Management, Business Administration, or a related discipline is typically required.
• Minimum of 2 years’ experience in print project management and/or agency experience on experiential marketing projects.
• Experience with Corebridge, Smartsheets, a plus
• Proficient in Excel and other MS programs

• Exposed to a normal office environment, attached manufacturing warehouse.
• Prolonged periods of sitting at a desk and working on a computer.
• Significant travel may be required based on projects.

Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.