Regional Vice President, Commercial Lines

Overview

We are seeking a proven insurance leader residing in the Atlanta, GA or Charlotte, NC metro areas with established agency relationships and strong regional market expertise to support our strategic growth initiatives. Jurisdictional knowledge and leadership experience in underwriting across GA, AL, NC, and SC are strongly preferred.

The position will report to a Senior Vice President, Commercial Lines - Large Accounts.

The Regional Vice President, Commercial Lines is responsible for the growth and profitability of their region and market segment. With full P&L accountability, the RVP is expected to improve business results; oversee and direct work that improves quality and efficiency; develop technical competencies in their team and provide products and services to compete effectively in the marketplace. The RVP is also accountable for building agency relationships, overseeing sales activities for their market/region, analyzing business performance and trends and recommend adjustments and responses;

review changes and compliance requirements and ensure conformance; and develop external customer knowledge about commercial lines.

• Ensure the growth and profitability of a specific market segment and region as measured by their P&L.
• Oversee and direct the performance of a multi-disciplinary team of professionals and support staff.
• Develop and implement strategic direction, best practices and business plan objectives.
• Effectively manage their agency distribution channel and ensure effective sales strategies are executed by their team to drive the growth of the business.
• Provide expertise to their team and other staff in policy, strategies and tactics, technical disciplines and approaches, development of products and services, processes and workflows including automation and business rules, regulatory compliance and market conduct matters.
• Ensure superior decisions and work product by performing regular quality control and directing quality audits.
• Manage development projects including business requirements and timelines that impact coverages, pricing, rating, systems logic, automation and best practices.
• Direct the development of pricing strategies from the individual risk to portfolio levels using models and methodologies to support a profitable and competitive pricing approach to the market.
• Oversee and direct the development and implementation of strategic and tactical product and service development initiatives based on trend monitoring, feedback from stakeholders and review of marketplace competitors.
• Analyze competitor products, services and pricing intelligence and internal product and service trends/results and make recommendations for new and revised products, processes and systems.
• Present to and train internal and external stakeholders on product and service introductions and enhancements and the associate processes based on a solid understanding of and impact to field constituents such as agents, underwriting, customer service, marketing and policy holders. Develop appropriate supporting materials.
• Create innovative solutions as a result of competitor and internal trend analysis and works with other disciplines to gather input regarding product and service changes and ideas.
• Effectively utilize all available data to make appropriate product and service development decisions and recommendations.
• Responsible for the development of guidelines, policies and procedures that address identified business needs and support the achievement of business results. Determine system impacts as a result of process instructions or changes.
• Bring a solid understanding of compliance issues and regulatory environment in all project development and implementation.
• Investigate compliance/regulatory issues and concerns and recommend appropriate business solutions and/or strategies based on those issues.
• Responsible for the development, use and maintenance of Loss Frequency and Severity Benchmarks.
• Create and maintain other necessary underwriting instructions and policy.
• Work with the field sales team to develop state profit and growth strategies including product positioning and marking approach.
• Lead a technical pricing team to direct the analysis process and make rate and trend selections to meeting profitability goals. Coordinate the rate revision schedule with the systems integration team and field organization.
• Make fact-based strategic decisions based upon knowledge of the market, which includes competitors, regulatory and legal environment, claims handling trend, and distribution channel/agent relationships.
• Communicate and coordinate key profit metrics with Claims Operations, Underwriting Operations, and Agency Operations.

• Other duties as assigned.

• A Bachelor's degree from an accredited four-year college or university strongly preferred.
• Master's degree in management or relevant business area preferred.
• A minimum of five years of experience with a…