Director, Business Communications Technology, Data and Operations
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Truist
Full Time
position
Listed on 2026-02-07
Job specializations:
-
Management
-
Marketing / Advertising / PR
Marketing Communications
Salary/Wage Range or Industry Benchmark: 225000 - 260000 USD Yearly
USD
225000.00
260000.00
YEAR
Job Description & How to Apply Below
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Regular Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America) Please review the following job description:
Overview
Serve as the central corporate communications leader responsible for growing awareness and building a reputation for the Truist Technology, Data, & Operations function. Develop internal and external communications strategy for the TD&O function, including proactive PR, internal communications, leadership message development, spokesperson training and issues management. Provide communications counsel to TD&O leaders to effectively communicate key corporate, business priorities and issues internally as well as generate positive news to build the company’s brand, advance our purpose, and promote our solutions and services.
Work closely with all aspects of the Corporate Communications function to integrate the TD&O narrative and further the Truist story with key audiences.
Responsibilities
Collaborate with Corporate Communications Leadership team to develop corporate communications strategies, ensure alignment and implement in them in the businesses.Working with key business and function leaders, lead a team of communications professionals in developing high-impact internal and external communications strategies and content to help advance the unit’s broader business objectives. Oversee deliverables to ensure accuracy, clarity and quality. Develop a cohesive, resilient team that fosters leadership, prizes teamwork and rewards initiative.Work with media relations team to mitigate issues in the media, often working with operations or counseling leaders on announcements or containment strategies.Create opportunities to secure positive news and manage media and PR relationships to build the organization’s reputation, the company’s brand and promote our solutions and services.Provide communications counsel to senior leaders and others. Serve as a resource for complex solutions to communications issues.Develop thought leadership and executive visibility strategy including internal teammate engagements and external thought leadership opportunities.Identify and resolve technical, operational, risk management, business, and organizational challenges, and establish long-term solutions for continuous improvement.Qualifications
Required Qualifications:
Bachelor’s degree and fifteen years of communications experience, or equivalent education and related training or experienceExperience supporting the communication needs of C-level executivesAbility to collaborate, negotiate with and influence peers and senior leadersStrong leadership skills, excel at building relationships and problem solvingAbility to lead large highly complex projects of notable risk exposureStrong writing skills and news judgmentExperience leading a team of professional-level contributorsPreferred Qualifications:
Master’s degree and financial services experienceExtensive knowledge of the banking industryDetailed understanding of regulatory factors that influence the businessOther job requirements / Working conditions
- Visual / Audio / Speaking:
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. - Manual Dexterity / Keyboarding:
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
Benefits
The annual base salary for this position is $225,000 – $260,000.…
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