Mgr Absence and Disability

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- Absence and Disability role at Octapharma Plasma, Inc.

Location:

Charlotte, NC

Salary: $ - $ per year

• Manage and mentor team to deliver a seamless, compliant and people‑first experience.
• Leverage data insights to execute strategies that align with organizational objectives and Total Rewards philosophy.
• Maintain policies related to leave of absence, workplace accommodations, and workers' compensation, updating as needed to ensure compliance.
• Drive continuous improvement initiatives focused on strategic partnership to support the business as well as enhance teammate experience.
• Measure quality, turnaround time, and compliance performance by establishing key performance indicators (KPIs), service‑level agreements (SLAs), and internal process audits.
• Ensure compliance with all applicable federal, state, and local regulations.
• Develop, manage, and implement educational tools and training for leaders on leave, accommodation, and workers' compensation processes.
• Provide input and final approval for annual compliance training content.
• Manage vendor relationships by ensuring strategic partnership, maintaining and tracking contractual SLAs and other performance metrics, and escalating concerns.
• Perform other duties as assigned.

• Bachelor's degree in Human Resources, Business Administration, or related field or equivalent experience.
• Five (5) years of progressive experience in leave of absence, workplace accommodation, and workers compensation administration.
• Three (3) years in a leadership role.
• Experience in a high‑volume, multi‑state environment.
• CEBS, SHRM‑SCP, or Certified Leave Management Specialist (CLMS) preferred.
• In‑depth knowledge of federal and state leave and accommodation laws (FMLA, ADA, PWFA, PFL, etc.).
• Skilled in process improvement, compliance auditing, and vendor management.
• Strong analytical, communication, and problem‑solving skills with the ability to influence cross‑functional stakeholders.
• Ability to balance teammate care with process efficiency and risk mitigation.
• Ability to lead with a people‑first mindset while ensuring compliance and accountability.
• Proficiency in HRIS, case management, and leave administration platforms.
• Analytical mindset with the ability to generate insights from data.

• Ability to sit or stand for extended periods of time.
• Ability to use a computer and other office equipment.
• Ability to tug, lift, and/or pull up to twenty‑five (25) pounds.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal images for extended periods of time.
• Ability to travel by airplane and/or vehicle up to 10% of time including international travel.
• Ability to reach, bend, and stoop as necessary.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to use assistive devices if needed for mobility or communication.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401(k) retirement plan
• Paid time off
• Company‑paid holidays
• Personal time

Referrals increase your chances of interviewing at Octapharma Plasma, Inc. by 2x.