Manager Customer RGM - Region

Overview

Requisition

Locations:
Charlotte

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• The Manager of Customer Region RGM is responsible for the strategic development of revenue and profit growth within a specific sub-set of the company while building industry-leading competencies, approaches, and processes. This is done by identifying and activating high-potential opportunities based on trends, post-event data, syndicated data, and commercial initiatives; collaborating with the field and customer teams. This role is also accountable to deliver the annual Revenue, Rate, and Profit plan for CCCI while creating customer value;
  
  leading, coaching, and partnering very closely with our Region Executive leaders, Commercial Region Leads and contributing to the multi-year development and vision of the RGM department.
• Manages Region Revenue Management by managing region & customer-specific Price Package Plan to optimize revenue and profit performance vs provided targets and objectives; modeling potential path forward for promo price actions based on post-event analytics, syndicated data, and all available data and informational sources
• Integrates commercial plan strategic actions into on-going customer plan based on dynamic situation and competitive actions; and optimizes trade investment and customer agreements with both national retail sales and local field customers within the pre-defined scope
• Leads and Develops methods for continuous improvement by supporting all annual review development and processes to drive a peak performance culture; driving process improvement and efficiencies across the RGM department. Provides business insights to the CCCI leadership team through ROI and scenario modeling, and supporting executive-level presentations
• Manages forecasting (CP3), tracking, and monitoring by driving dynamic forecast process for detailed volume and revenue metrics by following the business planning calendar
• Completes and maintains standard management reporting and tools, and lead monthly business reviews with cross-functional partners by providing topline analytics and business insights
• Leads Customer Planning (CP3) initiative by creating detailed volume and revenue metrics in proprietary CP3 system on an annual basis; securing executive and cross-functional alignment through planning Sell-in sessions; and delivering cascaded rate and revenue growth targets while integrating commercial strategies and objectives, historical performance trends and macro factors
• Administers optimal Revenue Growth Management by monitoring price and trade investment actuals vs expected for target customers; ensuring execution accuracy and collaborates in resolving any disputes, discrepancies; and providing insight and expertise on planning tools and RGM processes to optimize efficiencies and effectiveness
• Manages, leads, and motivates a team to deliver results by communicating company goals, safety practices, and deadlines; engaging and developing teammates through effective performance management, coaching, and training
• Implements continuous improvement methods while maintaining customer focus, and embodying company purpose and values to inspire servant leadership

• Strong project management and communication skills. Strong analytical, organizational, and time management skills. Ability to influence and collaborate cross-functionally
• Data management and data manipulation across Microsoft Office suite (Excel) and in-house systems
• High understanding of pricing and RGM principles
• Capable of multi-tasking under high pressure situations
• Strong analytical, organizational, and time management skills
• Ability to influence and collaborate cross-functionally at all levels
• Attention to detail and strong self-motivated follow up skills a must-have
• Experience with in the CPG industry is preferred
• Experience leading teams and managing others preferred

• Bachelor's degree (preferably in Finance, Accounting, Business Administration, or Marketing)

• Knowledge acquired through 5 to up to 7 years of relevant work experience

• Office environment

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Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.