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Director of Sales

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Hyatt House Charlotte Center City
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Business Management, Business Administration
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below

Director of Sales

As a member of the properties Leadership Committee, the Director of Sales is a highly visible role with exposure to Senior and Corporate leadership.

The Director of Sales has direct oversight of the Sales and Marketing operation of the hotel. The DOS has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. This person will also prospect, attend networking events and have an impact in the community. The DOS reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel.

Communication and organizational skills are of the utmost importance.

Responsibilities

Direct oversight of Sales and Marketing operation; budgeting and P&L responsibility; forecasting; developing business plans; owning advertising and marketing; supervising staff; recruitment and hiring; training & coaching sales staff; management of group and transient contracts; prospecting & networking events; community impact; reporting to GM and Regional VP.

Qualifications
  • 6 years or more of progressive hotel Sales experience (typically with Hyatt)
  • Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds
  • Demonstrated history of success
  • Results driven, energetic, and focused
  • Service oriented style with professional presentation skills
  • Hotel/Hospitality degree an asset
  • High energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, exceptional customer service, ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Proficiency in Microsoft Word and Excel
Seniority level

Director

Employment type

Full-time

Job function

Hospitality and Hotels and Motels

Pay Range

Base Pay Range: $80,000.00/yr - $85,000.00/yr

Additional compensation:
Commission

Salary range $80,000 – $85,000, plus eligible for sales incentive. Actual pay will be commensurate with experience.

Benefits
  • Free room nights, discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental, and Vision Insurance
  • 401K with company match
  • Paid Vacation, sick days, new child leave, and personal day
  • Paid Family Bonding Time and Adoption Assistance
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
  • Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more
About Hyatt House Charlotte Center City

HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool, a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests.

HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments.

Location

Charlotte, NC

EEO Statement

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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