Leave of Absence; LOA Coordinator

PSA Airlines, Inc.
US-NC-Charlotte  
Category Human Resources Position Type Full-Time

Let your career take off with PSA Airlines

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do.

We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit‑sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the United Healthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24‑hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company‑paid Life and AD&D Insurance, Short‑term and Long‑term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in‑person sessions with a health care professional

The Leave of Absence (LOA) Coordinator is responsible for performing HR‑related duties on a professional level. This position supports PSA team members and carries out a variety of responsibilities including but not limited to the following functional areas: medical, military and personal leaves of absence, unemployment, Family Medical Leave (FMLA) and ADA administration.

• Provides communication to team members that is in keeping with the general direction and guidance received from the LOA Administrator, HR leadership and the legal department.
• Ensures team members are provided with timely and consistent answers to questions about the leave and workers’ compensation programs in accordance with applicable federal and state laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.) and company practice.
• Daily monitoring of the Leave of Absence emails.
• Provides administrative support to the Leave Administrator on all leave and workers’ compensation programs.
• Independently approves and/or denies leave cases based on relevant medical information.
• Coordinates the imaging and storage of all medical information and ensures that HIPAA and privacy guidelines are closely followed and enforced.
• Manages all administrative aspects of leave and workers’ compensation claims through the HR Information System (HRIS) and vendor systems to include tracking hours used/taken and working closely with the Benefits, HRIS/Compensation and Payroll work groups to ensure that time off and pay for team members is correct or that the necessary adjustments are made to make it accurate.
• Works closely with team members to ensure that all medical documentation is valid and submitted for timely review.
• Maintains appropriate contact with team…