Warehouse & Fulfillment Manager

About Ruggable

Ruggable is a leading direct‑to‑consumer e‑commerce brand based in Los Angeles, California. We pride ourselves on an extremely loyal customer base, a talented team of dedicated people, and a venture‑backed business that owns a patented washable rug design. Our mission is to empower customers to live vibrantly with beautiful products that don’t compromise on function.

Ruggable is seeking a Warehouse & Fulfillment Manager to oversee all aspects of warehouse operations and bulk wholesale order fulfillment within our Charlotte manufacturing plant. The role ensures accurate inventory, efficient order processing, and on‑time, full shipment of products, managing a 7‑day per week manufacturing operation and providing real‑time inventory and stock‑out prevention.

• Warehouse Operations
  • Lead daily warehouse activities: receiving, put‑away, storage, inventory control, picking, packing, and shipping.
  • Maintain a clean, organized, and safe warehouse environment in compliance with OSHA and company standards.
  • Optimize warehouse layout and processes for efficiency and cost‑effectiveness.
  • Ensure inventory accuracy through cycle counts and reconciliation.
  • Partner cross‑functionally with Supply Chain and network warehouse leaders to develop standard work and best practices.
• Fulfillment Management & Purchasing
  • Oversee the order fulfillment process for bulk wholesale orders, ensuring accuracy, timeliness, and adherence to SLAs.
  • Collaborate with manufacturing, supply chain, and customer service teams to align production and shipping schedules.
  • Identify and source vendors for plant services and goods and manage the procurement process for local materials and supplies.
• Leadership & Team Development
  • Manage, train, and develop a high‑performing team of warehouse associates, leads, and supervisors.
  • Build a culture of accountability, continuous improvement, and teamwork.
  • Schedule labor to meet fluctuating production and order demands.
• Continuous Improvement & Systems
  • Monitor and improve SQDC KPIs such as inventory accuracy, stock‑outs, on‑time shipment, and productivity.
  • Identify and implement process improvements, automation, and lean initiatives.
  • Utilize WMS/ERP systems to track inventory and fulfillment performance.
  • Partner with IT and operations leadership to integrate new technologies that improve efficiency and scalability.

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field.
• 10 years of warehouse experience in manufacturing or fulfillment work.
• 5 years of Warehouse Management experience.
• Strong knowledge of warehouse management systems (WMS) and ERP platforms.
• Proven ability to lead and develop high‑performing teams.
• Excellent problem‑solving, organizational, and communication skills.

• Fluency in Spanish and English.
• Experience delivering improvement with Six Sigma and/or Lean Methodologies.

• $85,000 - $95,000 per year base salary.
• An annual bonus percentage that varies based on the level of role.
• Employer matching (up to 3% of base salary) for company‑sponsored 401(k) plan.

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

To all recruitment agencies:
Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees, or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.