Senior Manager, WFM Operations and Administrator

Senior Manager, WFM Operations and Administrator

Apply for the Senior Manager, WFM Operations and Administrator role at Spectrum
.

This role requires lawful presence in the U.S. and does not require employment‑based immigration sponsorship.

• Manage operational and administrative services for workplace and facilities management, focusing on enhancing customer and partner experience.
• Develop and implement forecasting, planning, and execution methodologies for facilities repairs and investments.
• Ensure proper staffing and oversee support functions, including helpdesk services, space management, and data analytics.
• Administer personnel functions such as recruiting, training, and mentoring staff.
• Collaborate with Finance and Business Planning partners to manage financial activities and adhere to company policies.
• Oversee vendor performance management, ensuring compliance with contracts.
• Lead facilities space planning and data analytics initiatives, optimizing operations through the CAFM system and support teams.

• Potential but limited overnight, multi‑night travel to offices in market areas/out‑of‑town.

• Education
  • Bachelor's degree in Business Administration or related field, or equivalent education and experience.
• Experience
  • 5+ years of facilities management experience.
  • 5+ years of office and occupancy services management experience.
  • 3+ years of supervisory experience.
  • Cross‑functional commercial or corporate real‑estate discipline experience.
• Skills
  • Knowledge of building construction; ability to read and interpret blueprints.
  • Strong written and verbal communication with all levels of employees, customers, and suppliers.
  • Basic knowledge of fire prevention, building safety programs, and OSHA, EPA, DOT regulations.
  • Knowledge of quantitative and qualitative methods for safety management.
  • Experience in environmental auditing, incident investigation, and reporting.
  • Strong knowledge of financial terms, principles, and corporate budgeting practices.
  • Familiarity with KPIs and performance metrics; ability to benchmark and apply best practices.
  • Ability to transform team focus, performance, and orientation effectively.
  • Maintain confidentiality.
• Certifications and Licenses
  • Valid driver's license with satisfactory driving record.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history will be considered in a manner consistent with applicable laws.