Director of Sales

Director of Sales

Hyatt House Charlotte/Center City

At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it's a career for people who care.

Our hotel in Center City is located in the heart of Charlotte’s bustling Uptown neighborhood, just steps from world-class restaurants, museums, and sports venues. Whether you’re in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and hospitality.

• The Director of Sales is a highly visible role with exposure to Senior and Corporate leadership as a member of the Leadership Committee.
• Direct oversight of the Sales and Marketing operation of the hotel, including budget/P&L, revenue forecasting, advertising and marketing, business planning, and ownership meetings.
• Supervision of sales managers, trainees, interns, and administrative staff, and responsibility for recruitment, hiring, training, and coaching to meet company goals and maximize hotel revenues.
• Proficient in general computer knowledge and able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and managing retention, reactivation, and acquisition accounts.
• Prospect, attend networking events, and have an impact in the community.
• Report directly to the General Manager and Regional Vice President of Sales.
• Strong communication and organizational skills.

The salary range for this role is $80,000–$85,000, plus eligible sales incentive. Actual pay will be commensurate with experience.

• Free room nights, discounted and friends & family room rates
• Medical, prescription, dental, and vision insurance
• 401(k) with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid family bonding time and adoption assistance
• Tuition reimbursement
• Employee stock purchase plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace, and many more

• 6 years or more of progressive hotel sales experience (typically with Hyatt)
• Demonstrated ability to effectively interact with people of diverse cultural, disability, and ethnic backgrounds
• Experience with hotel pre‑opening preferred
• Demonstrated history of success and results‑driven, energetic, and focused mindset
• Service‑orientated style with professional presentation skills
• Hospitality degree an asset
• High energy, entrepreneurial spirit, motivational leadership, proven track record in high volume concept, effective communicator, exceptional customer service, and ability to improve the bottom line
• Clear concise written and verbal communication skills in English
• Proficient in Microsoft Word and Excel

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Seniority level:
Director

Employment type:

Full‑time

Job function:
Sales and Business Development

Industry: Hospitality