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Assistant General Manager; AGM

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Slick City Action Park
Full Time position
Listed on 2026-01-31
Job specializations:
  • Management
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 45000 - 55000 USD Yearly USD 45000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Assistant General Manager (AGM)

Now Hiring:
Assistant General Manager (AGM)

Full-Time | Nights, Weekends, and Holidays Required

Compensation: $45,000-$55,000 + Bi-annual bonus, and Cell Phone reimbursement

About Slick City

Slick City Action Park is the world’s first indoor slide and action sports park designed for all ages. With locations across the U.S., we’re redefining family fun with frictionless slides
, air courts
, climbing walls
, and more. We’re fast-paced, energetic, and always looking for leaders who can deliver Better than Awesome Guest Experiences and support our growing teams.

Position Overview

As the Assistant General Manager (AGM), you’ll be the right hand to the General Manager, overseeing daily operations, team performance, and guest satisfaction. You’ll help hire, train, and develop an unbeatable Team to create a better than awesome Guest Experience.

Key Responsibilities
  • Support all aspects of day-to-day operations including guest services, staff supervision, scheduling, and safety.
  • Recruit, train, and motivate Team Members to deliver an outstanding Guest Experience.
  • Manage operational KPIs such as revenue, labor, cost controls, and cleanliness standards.
  • Resolve Guest issues promptly and professionally to maintain satisfaction and ark reputation.
  • Maintain full compliance with health and safety regulations by consistently adhering to company policies and upholding brand standards.
  • Take ownership in absence of the General Manager.
What We’re Looking For
  • 2+ years in a supervisory or management role, ideally in hospitality, attractions, retail, or FECs (family entertainment centers).
  • Strong leadership and problem-solving skills with a Guest-first mindset.
  • Energetic, hands-on, and thrives in a high-volume, fast-paced environment.
  • Excellent communication and team-building abilities.
  • Availability to work nights, weekends, and holidays is required.
  • Competitive Salary and Bonus
  • Cell Phone Reimbursement
  • Free access to the Park for you and discounted rates for family
  • Fun, energetic work environment where every day is exciting!
  • Opportunities for quick career growth with a rapidly expanding company
Ready to Join the Action?

If you're a natural leader who loves people, developing a high-performing Team, and creating unforgettable experiences, we want to hear from you!

Slick City Action Park is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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