Senior Facility Manager

Overview

JLL is seeking a Senior Facilities Manager to oversee day-to-day operations for 1.2 million square feet of Class A corporate headquarters office and retail spaces in Uptown Charlotte, NC. This role manages all facility operations within a campus setting, ensuring compliance with local, state, and federal requirements while leading a team of Facility Management professionals and maintaining critical relationships with third-party owners and tenants.

• Managing performance and development of assigned facility management staff, including career planning and succession strategies
• Maintaining relationships with third-party property owners and landlords to ensure lease compliance and resolve tenant relations issues
• Preparing, submitting, and managing facility budgets while tracking variances and ensuring alignment with client goals
• Overseeing compliance with portfolio-wide initiatives and all applicable local, state, and federal regulations
• Coordinating comprehensive facility management services across assigned buildings and geographic areas
• Supporting collection of management fees and reimbursements from third-party tenants
• Developing monthly and quarterly variance reports on operating budgets for all properties
• Creating and implementing innovative programs and processes to reduce operating costs and increase productivity
• Collaborating with client representatives on capital and expense budget development and management

• Bachelor's degree or equivalent work experience in Facilities Management with management and financial expertise
• Minimum 8 years of facilities management experience in corporate environments, third-party service providers, or consulting roles
• Proven success managing large portfolios (500k+ sq. ft.) and/or multiple sites
• Strong organizational and management skills with ability to balance competing priorities
• Business acumen including financial management and planning within budget constraints
• Excellent analytical skills for data analysis, problem-solving, and developing effective response actions
• Superior interpersonal skills including client relationship development and teamwork abilities
• Computer proficiency with MS Office and Computerized Maintenance Management Systems (CMMS)
• Excellent verbal, written communication, and presentation skills

• Financial industry experience
• CFM, FMA, CPM, RPA, or CSM professional designation
• Demonstrated proactive, adaptable, and responsive work style
• Experience managing and mentoring teams to exceed client and account objectives

Charlotte, NC

Salary: $134,280- $140,900 / year

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data