Senior Director, Credit & Collections

Overview

A well-established and rapidly evolving company is seeking a Senior Director of Credit & Collections to lead a mission-critical function focused on protecting cash flow, managing risk, and optimizing revenue performance. This is a high-impact leadership role with a broad scope across credit policy, receivables operations, and stakeholder engagement.

We’re looking for a strategic and hands-on leader with deep experience in credit and collections across complex, high-volume environments. The right candidate will bring a blend of operational rigor, process innovation, and the ability to influence at the executive level.

• Lead enterprise-wide credit and collections efforts across diverse customer segments
• Develop and enforce credit policies that align with risk appetite and business goals
• Oversee escalated accounts, contract terms, and dispute resolution
• Drive system optimization and automation to enhance visibility and accountability
• Deliver strategic insights through metrics, reporting, and risk analysis
• Collaborate cross-functionally with Finance, Legal, Sales, and Operations leadership

• 10+ years of progressive credit & collections experience, including senior leadership roles
• Background in operationally complex industries (e.g., B2B services, capital equipment, or related sectors)
• Strong understanding of receivables management, credit risk, and recovery processes
• Experience with enterprise systems and reporting tools (e.g., ERP, dashboards, automation platforms)
• Strong leadership, communication, and judgment in balancing commercial relationships and risk
• This is a confidential search. If you’re a results-driven leader seeking a new challenge at a pivotal time, we’d welcome a private conversation.